Virgin Media Discussion Thread

It would be nice if they were the least complained about when it comes to broadband congestion. Instead, they're the complete opposite on this forum and many others.
 
People only post when there is a problem. If we all posted once a day when our internet was fine... you would never see a complaint.

I'v never had an issue with VM on the 50mb package
 
Tuvoc said:
For all the negativity about Virgin, the latest OFCOM report shows that Virgin are the least complained about ISP
Click to expand...


Depends what spin you want to put on it i.e

1-do ofcom ever count the complaints on VMs own forum=NO
2-do ofcom ever go to the cable forum and see the complaints=NO
3-Are people who have been on VM some years gave up on ofcom because they do nothing=Maybe
4-Do ofcom ask VM for the complaints they get by phone or email\ letter=NO
ect.

I just hope that VM come out with super hub M3 soon as the one we get is crap.
Yes I know I could go and buy one..but why should I?
 
Phreaky said:
Why isn't BT & Sky not getting up to 120mbit download. Complete rubbish download from BT & Sky. VM are far better download speed than BT & Sky!
Click to expand...

and you actually connect at 120mb where as fttc is up to depending how close you live to a cabinet, some people wont get faster than 40mb so 20upload is the only plus i see with bt fttc services.
 
KIA said:
Less congestion, jitter & traffic shaping.
Click to expand...

I'm luckily not in a congested area and even with traffic management il stick get 60mbs where as some people won't get 40 so il still have a faster connection, jitter can be an issue for some people but doesn't affect me, I get 10/15ms pings to cs servers.
 
It isn't only about the download speed of these high connection packages, you get a better upload, useful if you want to host a website or two, a VPN server for the more advanced users etc.. For the average user 50Mbps seems overkill, but in time 50Mbps will be the norm.

Have to say Virgin seems mighty expensive, I have just signed up for a 60Mbps fibre deal with Smallworld Media + phone line and this is going to cost £25.99 a month for the duration of the 1 year contract. Seems that Virgin Media are really monopolising on their position ..!
 
leemonk said:
So.... what, it limits speeds to ensure everthing thing that wants access gets a fair chance at it?

If I've understood correctly, how do I know how much any particular application; game, skype etc actually needs?

Also, if I say give 50% to EvE and 50% to skype and skype is not on, does that mean EvE has 100% or will it be limited to 50%?

Regards

Lee

ps... thanks for the explanation.
Click to expand...

It depends on your router! Better routers will allow dynamic QOS so that if Skype is not being used then Eve would be able to use 100% of the connection. Then if Skype is loaded then it would limit them both to 50%. I think most newer routers will allow dynamic QOS so you shouldn't have an issue! Also I have only had the need for QOS when in a shared house where people were using Spotify which uses P2P to distribute content to other users. This in turn was using up all of the upload on an ADSL line (< 1 Mbps) which in turn made any online gaming futile (with up to 1 second ping times to the server!)

So unless you are having problems then there is not usually a need to use QOS and some routers will prioritise VOIP traffic by default.
 
Reading the posts about virgin upload being rubbish and BT/sky download not at 120mbit etc makes me smile :-) For most people, like me, I have a choice of Virgin 120mbit or Sky/BT at 5.5Mbit with no plan for fibre from BT to my cabinet.

But 12mbit upload on virgin has been fine for me, online backups of photo's etc. 120mbit down, well currently got about 6 - 18 devices using the link at anyone time, i guess bursts of maxing it out for youtube, odd file download etc. But no one in my house is complaining about slow loading. First time ever!

BUT I also look towards the future, and which company will have what and when. I was reading on the BB news on uswitch that BT's current network can go to 330mbit ish per home, currently pushing 100mbit and 30mbit upload? (might be wrong on the upload). But on the flip side virgin have demo'd 1.5gbit connections. I was speaking to one of their senior tech guys last month fixing a fault on my account, he mentioned the current role out could be 200mbit instead of 120. But they havn't done it because lack of demand. According to research us brits only really want 10 - 20mbit connections (for now).

All the above info is just me reading forum's, google searches etc. Not 100% correct or fact. I've had problems with VM support, but once its working. . . I'm very happy to stay with VM and even recommend them to friends and family.
 
darknite said:
I was speaking to one of their senior tech guys last month fixing a fault on my account, he mentioned the current role out could be 200mbit instead of 120. But they havn't done it because lack of demand. According to research us brits only really want 10 - 20mbit connections (for now).
Click to expand...

what about upload ? will it be 40Meg once the 200Meg is roll out but I don't think VM aren't doing 200 Meg until late 2015! And they need to fix all the congestion area first! And fix that bloody Superhub !
 
Noo 200mbit down would be 20mbit up. 1:10 ratio is the same on all their speeds. No plan to change it. Apart from off site backup would you need 40mbit upload for anything? Maybe streaming to another machine somewhere? And yeah It might be 2015 for 200mbit, but they could do it right now if demand was high enough.

Plus what is wrong with the superhub? I havn't had any problems. I set the wifi back down to 2.4ghz instead of 5ghz default. And i make sure i turn it off and on twice a week.
 
darknite said:
BUT I also look towards the future, and which company will have what and when. I was reading on the BB news on uswitch that BT's current network can go to 330mbit ish per home, currently pushing 100mbit and 30mbit upload? (might be wrong on the upload).
Click to expand...

The BT FTTP 330/30 connection has been available for several months. Anyone in an FTTC area will have access to it next year. Since it's real fibre (no misleading BT FTTC/VM advertising here), it will happily > 1Gb/s.
 
KIA said:
The BT FTTP 330/30 connection has been available for several months. Anyone in an FTTC area will have access to it next year. Since it's real fibre (no misleading BT FTTC/VM advertising here), it will happily > 1Gb/s.
Click to expand...

Apart from it won't, because the backhaul from each cabinet isn't even slightly capable of supporting those sorts of speeds at general consumer level. Short of adding new fibre (which they won't, not after blowing £2.5billion on the current roll out), you are still in the same position.

Hence having only 30mbit upload, amongst other things.
 
My VM connection is down for the third time today, from experience there is absolutely no point calling them at this time of day. I'll be on hold for at least thirty minutes before I get through to someone whose understanding of english marginally better than my cat.

Tomorrow VM get an ultimatum :/
 
Phreaky said:
Apart from it won't, because the backhaul from each cabinet isn't even slightly capable of supporting those sorts of speeds at general consumer level. Short of adding new fibre (which they won't, not after blowing £2.5billion on the current roll out), you are still in the same position.

Hence having only 30mbit upload, amongst other things.
Click to expand...

Multiple GigE to each cab with plenty of spare fibre in the ground. Capacity isn't going to be an issue going forward.
 
You must log in or register to reply here.
Back
Top Bottom