Virgin Media Discussion Thread

Soldato
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I put it into eco-standby as it only takes a few seconds to power up - it's faster than my TV takes to boot up from deep sleep and is massively faster than the old Tivo boxes. By default the V6 turns itself off after two or three hours if the controls haven't been touched. I think it's about a 15 watt difference between the two, so you might not care about that.

Think I will leave it on and see if it does turn itself off like you said.
 
Soldato
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Thanks guys here is my problem i have a pc upstairs that will only give me 3mbps download speed over wifi. The wifi adapters are 300mbs type i have 3 different makes of these but all give same results and when i try ookla speed test site it wont do the test as it shows Latency test error every time any time of the day when i try.

Here is my graph i did last night, i don't know what it means but you guys might see something i know my ping is often around 200-300 or more some times but anyway see what you think guys.

My connection is virgin media 200mbps using SH3

kaZplkT.jpg
kaZplkT
 
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Soldato
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Thanks guys here is my problem i have a pc upstairs that will only give me 3mbps download speed over wifi. The wifi adapters are 300mbs type i have 3 different makes of these but all give same results and when i try ookla speed test site it wont do the test as it shows Latency test error every time any time of the day when i try.

Here is my graph i did last night, i don't know what it means but you guys might see something i know my ping is often around 200-300 or more some times but anyway see what you think guys.

My connection is virgin media 200mbps using SH3
kaZplkT


Bad wifi is bad wifi. You need to try moving the SH3 around, run a network cable, get a router with better wi-fi and run the SH3 in modem mode, or try power plugs. I would say if you can wait a while that there is some significant work being done on the SH3 firmware with regards to improving wi-fi. Its on test now, so could be rolled out in the next couple of months.
 
Soldato
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Bad wifi is bad wifi. You need to try moving the SH3 around, run a network cable, get a router with better wi-fi and run the SH3 in modem mode, or try power plugs. I would say if you can wait a while that there is some significant work being done on the SH3 firmware with regards to improving wi-fi. Its on test now, so could be rolled out in the next couple of months.

Ok thanks is it still worth putting my graph on virgin media forum as i cant remember seeing all these spikes when i did a test in the past
 
Soldato
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Ok thanks is it still worth putting my graph on virgin media forum as i cant remember seeing all these spikes when i did a test in the past

Not really, the first thing they will say is connect directly to the SH3 with a network cable (which in itself is a good test to see where the problem lies). Once that works at full speed they will just say it's the wi-fi performance due to your house/walls/positioning, etc. for which they are not responsible.
 
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@chippy08 if it's not possible to run a hardwired network cable to your pc I would try homeplugs.

Buy from somewhere with a decent returns policy, so if you have no success you can return them. Make sure that if you do buy any they have gigabyte ethernet ports and take the headline speeds with a pinch of salt, you'll be lucky to get anywhere near half the advertised speeds.
 
Soldato
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Not really, the first thing they will say is connect directly to the SH3 with a network cable (which in itself is a good test to see where the problem lies). Once that works at full speed they will just say it's the wi-fi performance due to your house/walls/positioning, etc. for which they are not responsible.

I tested wired down stairs speed is fine its just wifi that seems to be the problem and i only live in a small house. I also asked my brother in law to test his sh3 with the same Ethernet adapter hes on 50mbps and he gets around 30mbps.

@chippy08 if it's not possible to run a hardwired network cable to your pc I would try homeplugs.

Buy from somewhere with a decent returns policy, so if you have no success you can return them. Make sure that if you do buy any they have gigabyte Ethernet ports and take the headline speeds with a pinch of salt, you'll be lucky to get anywhere near half the advertised speeds.

I have been thinking of buying home plugs every time i see them reduced to clear but never get round to it.


What i did forget to say is i get random disconnections several times each day
 
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Soldato
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I tested wired down stairs speed is fine its just wifi that seems to be the problem and i only live in a small house. I also asked my brother in law to test his sh3 with the same Ethernet adapter hes on 50mbps and he gets around 30mbps.

That's why I suggested fiddling with the position of the SH3. It is a bit sensitive to orientation, and you might just be unlucky with the walls in your house and where the PC/SH3 are in relation to each other. With a cable you've proved the problem isn't in the hub, but in the wifi connection to your PC, and that's often an environmental/range issue. Upcoming changes to the SH3 may improve things, but it's not going to make a really poor signal suddenly good because you'll still be stuck with whatever is blocking the wifi.
 
Soldato
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That's why I suggested fiddling with the position of the SH3. It is a bit sensitive to orientation, and you might just be unlucky with the walls in your house and where the PC/SH3 are in relation to each other. With a cable you've proved the problem isn't in the hub, but in the wifi connection to your PC, and that's often an environmental/range issue. Upcoming changes to the SH3 may improve things, but it's not going to make a really poor signal suddenly good because you'll still be stuck with whatever is blocking the wifi.

I get full signal upstairs when we used the Hub2 it was fine no problems its only since they put in this Hub3 as we went from 100mbps to 200mbps.
 
Soldato
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Going to keep my monitor enabled for now, this is early days, Ive not done any online gaming yet, but last night I did stream Netflix for a few hours, this is on the latest trial rollout firmware with vivid 350 in modem mode.

bmuhAGD.png
 
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Anyone here thinking of joining VM drop me a message and I can get you a good deal using staff distcount. Signed up a few here already, new customers only!
 
Soldato
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I just upgraded from 200 to vivid 350 but I'm starting to think I won't bother with it after reading around.
Is there anyway to tell what area has had the new firmware released?
 
Soldato
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My discounts have ended on 200meg gamer. Im being offered a 8 quid discount on vivid 300 making it 40 quid a month. Is that still expensive?

Bigger issue is i have to upgrade to superhub3. With the puma 6 latency issues should i be worried?
 
Soldato
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I used to pay 30.25 per month for gamer 200 but its gone up in price and since they dont do gamer 300 anymore they skyrocketed the price.

40 for 300 is not to bad but its the superhub 3 im worried about.
Is the latency issue still present? Should i do the upgrade and not worry about it?
 

Kol

Kol

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Need the gamers to answer that. My graph looks like this, is this bad? If it is, I have never had an issue, I use mainly for downloading/streaming/browsing and I've never spotted or felt anything was lagging, but then I suppose what I do isn't latency dependent.

 
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