Virgin Media Discussion Thread

Mariusz · 11 May 2019 at 17:16

@Type_R it might be worth putting a pin in the rear of your router to get it to reset. Has worked for me in the past when I haven't been getting the speed the router has synced at. You will have to set the router backup though.

Type_R · 11 May 2019 at 18:44

Mariusz said:
@Type_R it might be worth putting a pin in the rear of your router to get it to reset. Has worked for me in the past when I haven't been getting the speed the router has synced at. You will have to set the router backup though.

It was good idea, just tried it...but alas to no avail:

Mariusz · 11 May 2019 at 19:27

Sorry mate

Unfortunately that could mean a phone call to Virgin.

chroniclard · 11 May 2019 at 19:35

You are only 42Mbps down from the advertised 350 though. (Or are you on 500?)

Also is that wired or wireless?

Mariusz · 11 May 2019 at 19:37

chroniclard said:
You are only 42Mbps down from the advertised 350 though. (Or are you on 500?)

He's supposed to be on 500, or have I made a mistake :confused:

chroniclard · 11 May 2019 at 19:39

Ah right. Get complaining then.

Caged · 11 May 2019 at 21:52

The provisioned profile is for 500. Your area might just be congested, assuming there's not a ton of errors on the modem status page.

xb8browney · 11 May 2019 at 22:33

Did you move from 350 to 500?

Type_R · 12 May 2019 at 03:24

Supposedly moved from 350 to 500 yesterday. The modem config suggests that 500 has been provisioned. Called VM...got fobbed off with 'the engineer hasn't completed the job order so you won't get 500 currently' although obviously the modem is alledgedly trying to deliver 500.

All speed tests I do are wired to a single PC with all other traffic disconnected from the SH3.

Here is the latest:

Tested on my MBP this morning, wired (but different wire...maybe my Belkin cable is letting me down!)!

labcoattech · 13 May 2019 at 09:40

Faster than 99% of GB

Type_R · 13 May 2019 at 14:02

labcoattech said:
Faster than 99% of GB

Just tried the ethernet cable that was connected to the desktop on my MBP and it is still reading at 550 Mbps download. So something on the Win10 desktop is limiting my downloads to ~300 Mbps??

xb8browney · 13 May 2019 at 14:09

Have you tried fast.com

Rainmaker · 13 May 2019 at 14:59

Type_R said:
Just tried the ethernet cable that was connected to the desktop on my MBP and it is still reading at 550 Mbps download. So something on the Win10 desktop is limiting my downloads to ~300 Mbps??

Have you tried a Linux live USB? How are you testing? From a speed test website in a browser (likely with addons)? Tried iperf3 or even the desktop speedtest.net app? Disabled any AV and extra software? Honestly Windows just sucks at networking compared to most. It always has.

Type_R · 13 May 2019 at 16:37

Rainmaker said:
Have you tried a Linux live USB? How are you testing? From a speed test website in a browser (likely with addons)? Tried iperf3 or even the desktop speedtest.net app? Disabled any AV and extra software? Honestly Windows just sucks at networking compared to most. It always has.

Been using chrome (with minimal add-ons) and when you mentioned used Edge...same result. Tried all the usual tricks with Win10 to increase speed like enabling auto-negotiation etc.

Tried fast.con reports 330 Mbps.

Rainmaker · 13 May 2019 at 17:48

Type_R said:
Been using chrome (with minimal add-ons) and when you mentioned used Edge...same result. Tried all the usual tricks with Win10 to increase speed like enabling auto-negotiation etc.

Tried fast.con reports 330 Mbps.

Boot a Linux live USB (Pop!_OS, Fedora, Debian, whatever) and test again. Install iperf3:

Debian/Ubuntu/Pop!_OS/related

Code:

sudo apt install -y iperf3

Fedora

Code:

sudo dnf install -y iperf3

Solus

Code:

sudo eopkg install -y iperf #note, no 3 on the end

OpenSUSE

Code:

sudo zypper in -y iperf3

Then run a speedtest:

Code:

iperf3 -c bouygues.iperf.fr -p 5010 -P 10 -4 -R -Z -V -O 2

Captain · 13 May 2019 at 18:16

labcoattech said:
Faster than 99% of GB

It says that on anything over 200 lol

Double07 · 13 May 2019 at 18:21

Clov!s said:
It says that on anything over 200 lol

Well Im currently tethered to my mobile phone data and no working phone line thanks to either Sky or Plusnet depending on which one is currently blaming the other so count yourself very lucky

Type_R · 13 May 2019 at 19:10

Rainmaker said:
Boot a Linux live USB (Pop!_OS, Fedora, Debian, whatever) and test again. Install iperf3:

Debian/Ubuntu/Pop!_OS/related

Code:

sudo apt install -y iperf3

Fedora

Code:

sudo dnf install -y iperf3

Solus

Code:

sudo eopkg install -y iperf #note, no 3 on the end

OpenSUSE

Code:

sudo zypper in -y iperf3

Then run a speedtest:

Code:

iperf3 -c bouygues.iperf.fr -p 5010 -P 10 -4 -R -Z -V -O 2

Thanks for all this. I’m not sure how this is going to help me as I’m going to be using Win10 for everything...so even if Linux shows a speed of 550 Mbps...it doesn’t really help.

Rainmaker · 13 May 2019 at 20:43

Type_R said:
Thanks for all this. I’m not sure how this is going to help me as I’m going to be using Win10 for everything...so even if Linux shows a speed of 550 Mbps...it doesn’t really help.

It does if Linux hits 500Mbps on the same hardware, which tells you it's a Windows issue. If it doesn't, it's a hardware problem...

Type_R · 13 May 2019 at 21:55

Rainmaker said:
It does if Linux hits 500Mbps on the same hardware, which tells you it's a Windows issue. If it doesn't, it's a hardware problem...

Well when you put it like that...will give it a go tomorrow