Deleted member 651465
D
Deleted member 651465
Why should they be surprised? If the car is not damaged, then the garage owe's them nothing further. I know that probably hurts some people's sense of entitlement however "wont anyone think of meeeeee"
Last I checked I don't remember there being a clause stating that there is to be any compensation in such a situation where the vehicle was not damaged"
That said, if the garage is smart then they will offer something to help you out to keep you coming back.
If the idea of a solution is to get the dude fired by bringing it up and wanting a free service to make you feel better, then you guessed it...that's petty
I honestly give up. I'm petty, for wanting a quiet word after seeing some footage of someone breaking the law in my car and asking if they'd be willing to sort me out with a service? They can say no outright, there's no sense of entitlement so stop putting words in my mouth.
Once you've raised the issue they can fire the guy or they can pull him aside and deal with it internally. Their internal policies shouldn't be my concern when raising an issue.. I'd like to think he wouldn't get sacked which is why I said I'd probably ask that they didn't go down that route. After all, seeking something beneficial to you is common in negotiation. Perhaps you've heard of the phrase "you don't ask, you don't get"? Certainly no harm asking after raising the issue in my opinion.
If you disagree, that's up to you. I don't believe its petty asking for a resolution for the fact they've hurt your trust.