Two separate retailers banning the one person tells you the issue isn't with the retailer...
Unfortunately, some customers just take the p*ss. "These grapes weren't very nice"... "okay, but you still ate 90% of them?". Some will literally be bringing six or seven different items (or just the packaging) out of their bag asking for a refund and they'll do this every week. Obviously out of date is a valid return, but I'll guarantee that was maybe one item out of hundreds.
Unfortunately, some customers just take the p*ss. "These grapes weren't very nice"... "okay, but you still ate 90% of them?". Some will literally be bringing six or seven different items (or just the packaging) out of their bag asking for a refund and they'll do this every week. Obviously out of date is a valid return, but I'll guarantee that was maybe one item out of hundreds.