Wake-on-Lan problem

Born_2_Kill_83 · 13 Oct 2015 at 11:24

Not sure what my problem is here, motherboard/OS or router. However I have a wake-on-lan system working from my android devices which boots my computer at home ok, as long as I try it within 15-20mins of shutting the PC down, after this time it won't respond. The only way I can describe it is it's as if my router forgets the computer is attached to it. The lan port on the M/B is flashing orange though showing there is a live connection between them both.

Can any-one help?

champ222 · 13 Oct 2015 at 13:11

my experience is small, but, although wake on an is OS independent, setting in windows (and bios) can still affect it.

have you checked the device settings in windows? perhaps there is a setting along the lines of "allow windows to switch off this device to save power" or similar that needs disabling? and wake on magic packet is set?

also check bios for settings relating to the lan port

sithlord · 13 Oct 2015 at 15:34

Id also say its to do with energy saving or power management of the ethernet adapter.

Its a windows setting on the Ethernet device controller.

Also there are two settings called WAKE Up from Shutdown, on my PC adapter I have them on.

Born_2_Kill_83 · 13 Oct 2015 at 19:22

champ222 said:
my experience is small, but, although wake on an is OS independent, setting in windows (and bios) can still affect it.

have you checked the device settings in windows? perhaps there is a setting along the lines of "allow windows to switch off this device to save power" or similar that needs disabling? and wake on magic packet is set?

also check bios for settings relating to the lan port

Found the settings you mentioned and yes they were ticked, unticking "allow windows to switch off this device to save power" ghosts the two boxes below it which are "allow this device to wake computer" and "allow magic packet", however they do stayed ticked in their ghosted/greyed out form.

Doing this still has no effect though :-(

sithlord said:
Id also say its to do with energy saving or power management of the ethernet adapter.

Its a windows setting on the Ethernet device controller.

Also there are two settings called WAKE Up from Shutdown, on my PC adapter I have them on.

I have these settings on also.

In the bios I dont have a wake on lan setting as such, just wake mode bios or o/s, then wake via pci-e which I have on as well.

geuben · 13 Oct 2015 at 19:24

This is probably to do with your router (I've had this issue before). The router clears it's ARP table after 10-15mins. You need to see if you can telnet on to your router and add a persistent static ARP route (the GUI doesn't usually allow you to do this).

Born_2_Kill_83 · 13 Oct 2015 at 19:38

I'm on virgin with a Super hub 1 router so it's a bit limited. Any idea how to do what you suggested on that? I have a DHCP reserved with mac and ip details which appears to stay but doesn't work.

Just been watching my router from a tablet after my pc was shut down and I slowly watched it drop off the bottom of connections after 10 minutes.

geuben · 13 Oct 2015 at 19:43

Ah, the superhub doesn't allow you to set the persistent ARP settings.

Have you tried all the things in this thread?: http://community.virginmedia.com/t5...reating-a-static-ARP-entry/td-p/344063/page/2

Looks like you need to make sure your NIC doesn't fully power down.

Born_2_Kill_83 · 13 Oct 2015 at 20:00

Thanks for the thread, looks like I'm out of luck then with Virgin's router :-(

champ222 · 14 Oct 2015 at 13:08

wake on lan works ok for me with the super hub 2, so maybe speak to virgin for an upgrade?

otherwise, switch it into modem only mode and use a regular router?

Born_2_Kill_83 · 14 Oct 2015 at 13:10

Interesting, it doesn't time out after 15 minutes of powering down the computer?

meandu229 · 14 Oct 2015 at 13:14

Not using powerline adapters are you?

Born_2_Kill_83 · 14 Oct 2015 at 13:15

sithlord · 14 Oct 2015 at 21:38

I have Superhub 2 and Superhub 2ac they work fine with Wake on LAN.

The problem is Windows setting I would say.

Born_2_Kill_83 · 14 Oct 2015 at 21:43

I have the super hub 1 atm and I've read it isn't supported. I've just upgraded my package and will be getting the 2ac soon so this is good news if yours works after 20mins?

sithlord · 14 Oct 2015 at 21:46

I had a superhub 1 before my SH2s. I i remember correctly superhub 1 worked fine after 20mins also.

BTW I also had that problem where it didnt work after 20mins and I fixed it with tweaking a setting on the ethernet adapter in windows.

Born_2_Kill_83 · 14 Oct 2015 at 21:55

Oh ok, Ive tested every setting on my adapter and still no luck, Ive ticked and unticked them all, disabling allow device to power down to save power has no effect.

sithlord · 14 Oct 2015 at 22:53

What about the power management settings in the BIOS ? Look for anything that could potentially turn off the power to your Ethernet card.

I notice my light remains on after 20mins on the Ethernet card.

UPDATE:

I think its the setting in the BIOS in the POWER section APM configuration. There is a setting on my BIOS called "Power on by PCIE devices: enabled"
Im fairly sure thats what it was that fixed the 20 min problem.

Born_2_Kill_83 · 15 Oct 2015 at 07:36

Yup got that one on as well. My lan light also stay flashing after 15mins

sithlord · 15 Oct 2015 at 13:14

Hmm, Im out of ideas.

Your motherboard is by MSI, maybe go to MSI forums and post there? Mine is ASUS.

gl.

Born_2_Kill_83 · 15 Oct 2015 at 14:06

Thanks for your help :-)