It has come to our attraction thks to some of OCUK users that Phobya UV FLex lights and Mayhems "UV clear blue dye" may not play nice together.
We have ordered in some of Phobya products for testing and All so as a back up plan some new UV clear blue dyes (thats work at a different light spectrum). So we can get some testing done straight away.
We think that the Phobya UV flex lights are operating at a UV spectrum (un confirmed) that is damaging the UV Clear Blue dye because it has a wide spectrum of UV light that it is operating at. This is causing the UV clear Blue dye to fade at a extraordinary fast rate e.g 1 to 3 hours. In the last 3 years of selling our UV clear Blue dye we have never seen this before.
Even though we do test our dyes at multiple frequency, we do not test at frequency such as this as normally this type of UV is not used in such systems.
If you are having any problems with these two products please give us a few days to sort this problem out and come up with a solution.
We are working on this and endeavor to get a solution out as fast as possible but with in reasonable time limits.
Mick
We have ordered in some of Phobya products for testing and All so as a back up plan some new UV clear blue dyes (thats work at a different light spectrum). So we can get some testing done straight away.
We think that the Phobya UV flex lights are operating at a UV spectrum (un confirmed) that is damaging the UV Clear Blue dye because it has a wide spectrum of UV light that it is operating at. This is causing the UV clear Blue dye to fade at a extraordinary fast rate e.g 1 to 3 hours. In the last 3 years of selling our UV clear Blue dye we have never seen this before.
Even though we do test our dyes at multiple frequency, we do not test at frequency such as this as normally this type of UV is not used in such systems.
If you are having any problems with these two products please give us a few days to sort this problem out and come up with a solution.
We are working on this and endeavor to get a solution out as fast as possible but with in reasonable time limits.
Mick
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