Warranty plus 4 weeks Arrrggghhhh
- Thread starter Hodders
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- 18 Oct 2002
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Just had an email from Canon - thay have the camera and the charge code is "Warranty (inland)"
So top marks to Canon....
Have they told you exactly what the problem was?
Not yet - I've been checking the online status for the repair. They have received the 40D and the status in "repair in progress".
Hope it doesn't take too long as I have my daughters 4th party on the 17th Oct.
Anyway, we'll see.
Hope it doesn't take too long as I have my daughters 4th party on the 17th Oct.
Anyway, we'll see.
You probably dont want to hear this but when i sent my canon away to get repaired it took fully 3 and a half weeks to get fixed and back to me after i was quoted the repair cost. I understand the problem with yours is slightly different though.
Puts fingers in ears - La la la can't hear you.
All I can do is wait - but at least it's not going to cost me anything. I just hope they don't say - "it worked fine when it got here" and send it back.
I spent about 2 hours trying batteries out, lens swaps, CF card swaps, firmware updates and it failed to take a single shot, so hopefully it is proper broken like.
that was quick!
There should be an invoice with what they've done to it. If not then maybe worth a call / email to find out exactly what they did. For peace of mind rather than anything else I think
They should include a printout of what has been done to your camera.
Spoke to them this morning. Camera has been despatched by UPS to be back tomorrow. They have replaced the shutter/mirror mechanism and have given it a full service and checked all functionality.
I am seriously impressed by this as when it first went wrong I thought that there was no way I would get it repaired under any kind of warranty.
Can't wait to get it back !
I am seriously impressed by this as when it first went wrong I thought that there was no way I would get it repaired under any kind of warranty.
Can't wait to get it back !