wd black sn750 problem!

Ginger-Menace · 29 Mar 2021 at 22:53

Hi Guys,

Can anyone help me?

CPU: i5 7600k
MoBo: Asus Strix Z270F

I Have a Samsung M.2 drive plugged in the the lower slot on my mobo in PCI-E mode which is my O/S drive. I have got a WD Black SN750 1tb as a Games drive attached to the top M.2 slot. I also have 2 oither Hdd's as storage.
Both SATA 5 and 6 are empty as per the instructions for the upper m.2 slot to work.

My issue is Randomly the WD drive disconects, this could be during a game or when updates are happening which is very annoying, it appearts as if the drive is there and working but whenever I try to launch a game or try to transfer a file it says ' A device which dose not exist was specified' .

What could be causing this? Is there anything I can do or is it a RMA case.

Thanks

GM

Ginger-Menace · 30 Mar 2021 at 10:08

I have now tried swapping the 2 m.2 drives around, with no sucsess and also fully reset the bios, testing now

Ginger-Menace · 30 Mar 2021 at 11:36

neur0maniak said:
Temperature? Failing to wake from power-saving state?

these are all fine. i am truely stummped

Ginger-Menace · 30 Mar 2021 at 11:44

yeah, tried that

curtrently sorting the replacment

Ginger-Menace · 31 Mar 2021 at 14:46

replacment arrived and is doing the same thing. Can anyone shead any ligh on to this? Have I done anything wrong?

Ginger-Menace · 31 Mar 2021 at 15:29

Yes it is. however I have just downloaded the manuel for my board and it seem it has been updated. apparently the m.2_1 slot uses sata 1 and m.2_2 used sata 56 and i had a drive plugged in to sata 1. retesting!

Ginger-Menace · 1 Apr 2021 at 16:55

So.. i thought it was working fine after removing the sata 1 drive. however, mid game it has now disapeared again, its as if it loses power or somthing, I do have a 1050w psu so i don't think its that. Seriously confussed

Ginger-Menace · 15 Apr 2021 at 11:02

this seems to be working ok right now, removed all un-necessary drives and changed the pci-e speed from x4 to x2 and havnt had any drops, still very confussed as the board should be able to handle it . oh well...

Ginger-Menace · 15 Apr 2021 at 11:21

yea, all as up to date as possible, i have just condensed my drives to the 2 m.2's and 2 sata drives, the other werent really necessary any way and I also have BD drive, who uses them these days any way!

Ginger-Menace · 5 Apr 2022 at 20:24

Kautya said:
Also do you use any power saving plan in windows, that might be undervolting the SSD or putting it into some forced sleep.

Someone had a similar issue on reddit and doing the following apparently fixed it :

Nope no power saving.

This is a year on and still issues.i have even tried a pcie m2 adapter and it is still doing it. It is very random, and not happening to the other Samsung 129gb m.2