WD SSD SN770/SN580 Windows 24H2 Problems

[pcfarrar]

For anyone with a Western Digital SN580 or SN770 SSD there is currently an issue with Windows 24H2 and HMB. HMB is used in drives that don't have a DRAM cache.

This issue causes the drive to have read/write errors in windows and can potentially corrupt your windows install if it is your boot drive.

See this thread for more information:

Windows 24H2 + WD = blue screens

Multiple users are having issues with constant blue screens since updating to Windows 24H2. Users are seeing two errors in the even viewer. stornvme and The driver detected a controller error on \Device\RaidPort1 or 2. Please report back if you also suffer from this issue since updating to...

community.wd.com

Registry Fix:

Windows 11 Reg fix for SN770, SN580 (and other) HMB force to 64M

Windows 11 Reg fix for SN770, SN580 (and other) HMB force to 64M - WD-HMB64M.reg

gist.github.com

I experienced the error on my SN770 (luckily it was a secondary game drive) and it corrupted data on my SSD.

 

[tamzzy]

Goes to show that being an alpha tester early adopter never pays off

 

[champ222]

This is good info. I'm thinking of a rebuild onto a WD SN550. the 550 isnt mentioned in the link, but i guess I might see issue too. i assume the registry fix solves the problem Ok?

Thanks

 

[pcfarrar]

Registry fix does work, but you need to be using the stock Microsoft NVME drivers.

 

[hornetstinger]

What if the drive is

WD_BLUE SN550 2TB M.2 2280 PCIe Gen3 NVMe up to 2600 MB/s read speed?​

 

[champ222]

Registry fix does work, but you need to be using the stock Microsoft NVME drivers.

Ive just been through the whole thread now (should have done that first, apologies) no mention of the SN550, but i understand (sort of) what the fix is doing. I't will be a week or so before i do the update anyway so i'll keep an eye on things.

Thanks

 

[Tetras]

This issue causes the drive to have read/write errors in windows and can potentially corrupt your windows install if it is your boot drive.

Wow. Not like WD is a major manufacturer or anything, I'm sure Microsoft have never heard of them.

 

[Philtor]

They should just extend support for Windows 10 and accept that Windows 11 is a half ***** attempt at making something better.

Clearly not even testing updates now and breaking things. The whole GUI even puts me off.

 

[hornetstinger]

They should just extend support for Windows 10 and accept that Windows 11 is a half ***** attempt at making something better.

Clearly not even testing updates now and breaking things. The whole GUI even puts me off.

stardock hosted at ImgBB

Image stardock hosted in ImgBB

ibb.co

 

[Grim5]

Goes to show that being an alpha tester early adopter never pays off

Goes to show that buying dram less drives doesn't pay

 

[Philtor]

I have a Western Digital SN580.

That is a good drive providing you use it with a competent OS.

Clearly Windows 11 is not and half baked given the above.

 

[hornetstinger]

Goes to show that buying dram less drives doesn't pay

not really I use a dramless nvme for my games, was much cheaper than dram model.

 

[Snapshot]

I'll need this fix when 24H2 reaches my one W11 PC as its M.2 drive is an SN770 so I'm grateful for the info.

 

[Ozymandias]

WD have released new firmware for the affected drives that (allegedly) fixes the 24h2 problem

SN580 281050WD
SN770 731130WD

 

[hornetstinger]

WD have released new firmware for the affected drives that (allegedly) fixes the 24h2 problem

SN580 281050WD
SN770 731130WD

Don't think WD ever released fw for my SN550.

 

[pcfarrar]

Updated my SN770 2TB with the new firmware. HMB now showing at 64MB so problem is fixed.

Replaced it this morning with a Samsung 990 Pro from OcUK though.