Western Digital SN 850 not showing correctly in WD Dashboard

Soldato
Joined
19 Jun 2009
Posts
3,965
I've just installed a SN850 tonight, however when running WD Dashboard software it's saying health information not available. Also if I click on additional details all this information is missing. It does say however the drive has the latest firmware installed. I also have the latest version of WD dashboard software.

Has anyone encountered anything similar. Board is Gigabyte X570 Aorus Elite using latest bios. OS is Windows 11 with latest updates installed.

Thanks
 
I've managed to work out whats wrong, it's AMD's StoreMI.

What appears to be happening, is once StoreMI is installed, Windows loads SCSI drivers for all drives in the system. Once this happens WD Dashboard is not functioning correctly.

For time being I've uninstalled StoreMI and everything back to normal, shame as StoreMI performs quite well otherwise.
 
Well done
Never used storemi wouldn't have thought of it
Even though my motherboard probably supports it
All my drives are solid state/m2
So I use Windows storage spaces to combine them
It's probably more versatile than storemi at a guess
Since it survives as a unit even after I format
Or reinstall my Windows drives
Not sure if storemi can
 
Back
Top Bottom