What is causing my issue?

AshB1989

AshB1989

AshB1989

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I've moved my thread to this section as I am hoping somebody will be able to shed some light without me wasting money on components.

So when I've been playing some FPS games (Rust/EFT) my screen has gone black and unresponsive. The only way to get it working again is to reboot my machine. I've tried different DP cables and HDMI cables, but nothing worked. I've also noticed the fans go into overdrive when this happens. I've also noticed it happens in waves... once it's started, it'll happen 4/5 times in quick succession then settle down and work normally again.

I don't know if it is relevent, but I noticed my DDJ400 decks wouldn't work in a particular USB slot. When I moved to a different USB it worked fine.

When this happened last night and I rebooted, I returned to this...

20201030_212058.jpg


Once I rebooted again at this point, the resolution was all over the place and the icons were massive and pixelated.

Machine: Ryzen 5 1600, 1070ti, 16gb 3200 ram, Gigabyte AMD AM4 Ryzen AB350M 3 micro atx mobo, Corsair cx550 psu

I am desperately trying to figure out what's causing this issue so I can replace faulty parts. Any help is massively appreciated.
 
So I just did a GPU stress test. It got around 1/4 through, reaching 86ºc, then the screen went black. It is worth noting that I can hear my music playing and things working as normal, my screen just becomes unresponsive.
 
I've just updated the gpu drivers and I'm doing another stress test. Currently 85ºc, but hasn't crashed yet? Could it possibly be a software issue?
 
You've done a clean uninstall and reinstall of your graphics drivers, if there's no more crashes then that will most likely have been the cause, you can also try loooking around in your windows power options and turn off power saving
 
AshB1989 said:
I've just done another stress test, which didn't cause it to crash. Potentially could've been GPU drivers?

I've just ran 'WhoCrashed' and it came up with this - can you decipher the issue?

https://gyazo.com/8891a83808f984209b05e49570f7802f
Click to expand...
I suspect it was the drivers but if it now seems happy with the benchmark program you was using I would just play a game to see if it will do it again
 
geekyadz said:
Was it another blue screen?
Click to expand...

Black screen, but yeah. It goes completely unresponsive, but I can hear everything working as normal.

Edit: It appears 7 Days To Die also causes the crash - particularly when I use the forge. Driving me mental.
 
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So you put your gpu into your friends system and it was working fine? if so it maybe that your psu is undervolting the 12v rail. i had that happen to my gtx 1070 and the 12v rail dropped to 11.1v and would black screen while sound was working. changed the psu pcie cable over and worked like a charm.
 
Mr Mcgoo said:
So you put your gpu into your friends system and it was working fine? if so it maybe that your psu is undervolting the 12v rail. i had that happen to my gtx 1070 and the 12v rail dropped to 11.1v and would black screen while sound was working. changed the psu pcie cable over and worked like a charm.
Click to expand...

Excuse my lack of knowledge, but is that the power cable from my PSU to GPU?
 
BAsically means your psu is not giving stable a power supply to your graphics card, so it shuts itself down in basic terms. It's a bugger of an issue to have, I had a seasonic that I was barely taxing that did the same thing
 
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