What is it with delivery drivers not even attempting to knock on the door?!

Yeah I have this happening all the time now. I used to think it was because of my video doorbell and they would tap just lightly on the door. Now its a quiet tap on the door or approach the door and leave the parcel by the front door. Extremely annoying.
 
throwaway4372 said:
Yeah it happens here sometimes too, never used to.

I think it's the companies pushing the employees to be fast, and there's only so many ways to be fast. If they get negative consequences for not being fast then of course they're gonna do this.
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I read OP and was going to reply the exact same thing.

It's micro managing and targets.
 
Parcel Force are terrible for me. They often end up at a similar named address in the same area, probably because it's earlier on their route than my house.
 
Yeh, it's all gone to cow poop since COVID.

I've had a number of... questionable deliveries since then, including a knock on the door, and within the five seconds it took me to answer, the driver had already yeeted my package over the garden gate into my backyard.
 
Guys you are all hunting around trying to find the lowest price online, and then hoping to get a free delivery option, or pay as little as possible for delivery. It is you as the customer that is forcing companies to keep their delivery cost as low as possible. The quality of the delivery service is a reflection of the business economics. I'm not defending poor delivery, it shouldn't be happening, but there are reasons why it's as bad as it is. As independent contractors are often being used I'd imagine it's quite difficult for a company to ensure delivery standards are met. These contractors are also likely to be set very demanding delivery targets because of the economics above.
 
These delivery companies need to offer some training to their drivers on how to operate and identify a doorbell as it seems to be alien tech to them

Had 3 deliveries this week 1 from Amazon, 1 from Evri and 1 from DPD, only Evri had the mental acumen to ring the doorbell, Amazon just dumped it and no idea what DPD did apart from take a picture of the front door for the tracking despite being in, with their tracking website up expecting them to ring the doorbell or at least knock on the door

I'm thinking maybe a sarcastic sign like this for them, even if it makes them choose not to use the doorbell out of spite it would yield the same results as without the sign, so I can at least have a little laugh at mocking them

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I think the best story about all this was a lady at work that somehow managed to send a work parcel to a residential address rather than Boeing.
Can't remember the courier but they left it on the person's driveway with no signature.
Our MD got in touch and pointed out that they hadn't fulfilled their contract by leaving it without a signature, they weren't going to do a great deal until she pointed out that it was almost a quarter of a million pounds worth of equipment.
They sent someone immediately to recover the parcel.

It must obviously make financial sense for them to keep doing it though I wonder how many parcels actually go missing because of this.
 
AnastieByte said:
Yeah I have this happening all the time now. I used to think it was because of my video doorbell and they would tap just lightly on the door. Now its a quiet tap on the door or approach the door and leave the parcel by the front door. Extremely annoying.
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Funnily enough, we always get delivery drivers who never press our video doorbell , they always knock instead and I have come to the conclusion that they are purposefully not using the video doorbell because they dont want to be recorded on video. Which is pointless as the motion detection picks them up and records them anyway
 
Despite a big knocker (oh matron!), 95%+ of Amazon deliveries have either just left parcels on our road facing doorstep, or done the most pathetically light tap of our door for years. Probably started around time covid kicked off, April 2020 ish, when ordering lots of tat off the internet became trendy because of social distancing in real shops.

Every now and again, we get a proper door knock and they even wait to hand the parcel to us, seems more frequent if it's a before 0900 delivery.
 
Our Amazon delivery just hits the door bell and throws it on the floor. Last delivery i wanted to reject delivery but didn't get the chance too and because of this i ended up with a refund and the product as it was not returnable.
 
I've had them ledt in clear view on the doorstep loads of times. Even when they are supposed to be signed for them just fudged it.

I once had a parcel dumped at a house with the same number but on a different street, which was supposed to be signed for. Delivery company wouldn't tell me where "for GDPR reasons" and dodged responsibility. But I figured it out from the photo and found it.
 
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Nasher said:
I once had a parcel dumped at a house with the same number but on a different street. Delivery company wouldn't tell me where "for GDPR reasons" and dodged responsibility. But I figured it out from the photo and found it.
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Similar happened to me last month with Royal Mail. Was expecting a parcel on a Saturday morning and Royal Mail gave their timeframe of when to expect delivery. Decided to wait for it before heading out to go to the gym. Just before midday, I checked the tracking and it said it was delivered 5 minutes prior, not to my address, but an address a couple streets away. I didn't know this at the time because their map/coordinates seemed to not match the actual location of the parcel, but because nobody was in at that address they delivered to, they left it in a "safe place", which was on their doorstep.

I was especially peed off because it was raining heavily at the time and they've just dumped my parcel outside somebody else's house in the wet.

Ended up finding it, complained to Royal Mail and somebody from the local delivery office came out to my house the following week to apologise.
 
IMO we should make all couriers give recipients a 3 or 4 digit random code on day of delivery, that has to be entered into pda upon reciept, that driver doesn't know. Intended recipient can tell person expected to open door to receive parcel.

Signiture is a waste of time, gets forged.

It also means driver has to knock properly at door to hand over parcels once they are given correct code of the day for that specific address.
 
UTmaniac said:
IMO we should make all couriers give recipients a 3 or 4 digit random code on day of delivery, that has to be entered into pda upon reciept, that driver doesn't know. Intended recipient can tell person expected to open door to receive parcel.

Signiture is a waste of time, gets forged.

It also means driver has to knock properly at door to hand over parcels once they are given correct code of the day for that specific address.
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I think Deliveroo or one of the food delivery companies do something like this already? Not 100% sure how it works with them.

I do remember Amazon doing something similar too when ordering high value items. At least that's what I had when I bought a Garmin watch on there a few years ago. No idea if they still do it.
 
Nabinium said:
I think Deliveroo or one of the food delivery companies do something like this already? Not 100% sure how it works with them.

I do remember Amazon doing something similar too when ordering high value items. At least that's what I had when I bought a Garmin watch on there a few years ago. No idea if they still do it.
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Yeh, I had a deliveroo last week and had to give the delivery driver a two digit number, no idea if the driver knew the number in advance.
 
I've had to provide a driver a code for expensive items to proove they actually delivered it to me in person. Not sure if only certain companies require it.
 
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