What is wrong with my network setup

rdb2012 · 18 Oct 2016 at 15:53

Hi all,

I have got Netgear D7000 connected to my master socket and long external ethernet cable connect to BT Home Hub 5.

I have setup the BT HOME HUB 5 so that it only acts as an access point.

All my devices can connect to it easily and works fine. PC(via ethernet), PS4, X1, Sky Box, iPhone and Harmony Smart Hub. The only device that gives me headache is the MacBook Pro, it just can can't establish connection straightaway and then eventually it connects.

Anyone know what can be causing this or a way to solve this.

Thanks

ChrisD. · 18 Oct 2016 at 16:15

I thought there's a known issue with the HH5, 5GHz and some Apple devices. Try knocking off 5GHz and see if that changes things.

rdb2012 · 18 Oct 2016 at 19:29

ah you legend i think you solved my problem.

bledd · 18 Oct 2016 at 21:30

Blame Apple, not the home hub. Their wireless is ridiculous.

ChrisD. · 19 Oct 2016 at 08:02

bledd said:
Blame Apple, not the home hub. Their wireless is ridiculous.

Never had an issue myself. It's well documented that the HH5 in particular and some Apple devices don't play along nicely.

RoyMi6 · 19 Oct 2016 at 14:52

First thing I do with all my family BT Homehubs is change the WiFi SSID's for the 5Ghz. Never a fan of not being able to choose personally but yeah, avoids this issue in the long run as well.

ChrisD. · 19 Oct 2016 at 14:52

Get a decent Access Point and it's seamless.

enigma27 · 19 Oct 2016 at 15:32

My wife has the same trouble with her Iphone..

I have a Unifi Access point controlling wifi around the home and her phone always randomly drops off for no reason at all.. all other wireless devices seem fine..

ChrisD. · 19 Oct 2016 at 15:37

I've got the same Access Point and I've noticed once or twice in the past year that I have to turn wifi off then on again on my iPhone but that's it.