What wage should I expect?

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I am 25 and live in a small village in east sussex UK.


I have no IT qualifications-and Im afraid at present I don't drive.


I have been offered a job-here are the details:


Hours:


Full time.
9am-5.30pm
5 days per week,plus saturdays on a rota.
20 days paid holiday.



Job description:


This is a trainee position.
A good general knowledge of computers is a prerequisite to the job,the applicant will be given additional training needed to meet the requirements for the job.


The job includes:


Serving in the shop.

Dealing with technical queries and offering advice.

keeping the shop tidy including displays and point of sale materials.

Taking deliveries and entering stock on the system.

Pricing , bar coding and maintaining stock levels as needed.

Answering telephone queries.

Dealing with computer repairs and liasing with customers to insure they are fully informed.

Assisting in building computers to specifications.

Local on site support as needed.

Other general duties required by a retail outlet.



Although there is shop work,my main duties will be building and repairing.




So for my age and inexperience,does anyone know roughly what I should expect wage wise?


Im told this will be discussed when I start in 2 weeks time.


Regards.



J
 
I'd be suprised if it pays more than £15k. Gut feeling, £12-14k.

£10-12k sounds a bit low to me for a 37.5hr/week job of this type.
 
[TW]Fox said:
Trainee sales assistant - minimum wage, so £10400.

agreed

theres no qualifications required and theres a lot of unskilled work involved

id expect only slightly better than minimum wage.
 
Ok cool-Im just wondering what to expect.


At the interview I told them I would be prepared to work every saturday-and they are considering opening on a sunday which I would work.


Yes its entry level but its my big break,my foot in the door so to speak and I've been after it for ages:)


And Ive been told I will mainly be dealing with the builds and repairs,and off on training to be qualified to repair printers!



Thank you all for your fast replies.



J
 
Immortal said:
Ok cool-Im just wondering what to expect.


At the interview I told them I would be prepared to work every saturday-and they are considering opening on a sunday which I would work.


Yes its entry level but its my big break,my foot in the door so to speak and I've been after it for ages:)



Thank you all for your fast replies.



J

Good luck! :D
 
Immortal said:
Yes its entry level but its my big break,my foot in the door so to speak and I've been after it for ages:)

its what everybody needs, everybody has to start at the bottom !

good luck :)
 
The biggest problem you face is the margins your potential employer makes.
The average for IT resellers is 10% on PC's and components and even lower on laptops.
As you can see, with those types of margins they have to shift a lot of stock.
This unfortunately, is one of the reasons this sector doesn’t generally pay that well.
The company I work for doesn't have any local competitors but because we also sell online, our prices are very competitive.

Labour rates for repairs should be quite good without generally taking the mikey on prices.

I earn quite good money and I also do builds and repairs as part of my job role.
Obviously I have no idea what labour rates your potential employer charges but if you can help increase the labour turnover by a considerable amount, then perhaps you can ask for a share as a bonus.

When I first started my current job the money was crap but I needed an income and I was grateful for the job.
After a few months I increased the labour rate and increased the company’s turnover by quite a lot.

Ask yourself a few questions like:
1) Do they have any local competitors? (If the answer is no then you might get away with increasing the hourly labour rate).

2) Are they charging a realistic price for data recovery, virus / malware removal (doing this based on an hourly labour rate is not a good idea. Just phone a few IT consultants and see what they are charging for data recovery).

3) If they have dedicated staff are they really clued up about IT kit (I tend to find the answer is ‘no’ and I’ve previously worked for an IT distributor whose sales staff were supposed to have been clued up)

4) Can you improve the performance of a PC that a sales droid has specified without adding £100's to the cost, call the customer and explain it to them.
Inform the customer(s) that you technical not sales (helps them to understand that you are not doing a sales pitch).
The customer(s) will be grateful and hopefully it'll help pull in even more business.

Show lots of initiative and help the business to increase their turnover.
If you boss has any sense he'll recognise the benefits of employing you and will hopefully reward you :)

Give it a go, you have nothing to lose.
 
hashcake said:
The biggest problem you face is the margins your potential employer makes.
The average for IT resellers is 10% on PC's and components and even lower on laptops.
As you can see, with those types of margins they have to shift a lot of stock.
This unfortunately, is one of the reasons this sector doesn’t generally pay that well.
The company I work for doesn't have any local competitors but because we also sell online, our prices are very competitive.

Labour rates for repairs should be quite good without generally taking the mikey on prices.

I earn quite good money and I also do builds and repairs as part of my job role.
Obviously I have no idea what labour rates your potential employer charges but if you can help increase the labour turnover by a considerable amount, then perhaps you can ask for a share as a bonus.

When I first started my current job the money was crap but I needed an income and I was grateful for the job.
After a few months I increased the labour rate and increased the company’s turnover by quite a lot.

Ask yourself a few questions like:
1) Do they have any local competitors? (If the answer is no then you might get away with increasing the hourly labour rate).

2) Are they charging a realistic price for data recovery, virus / malware removal (doing this based on an hourly labour rate is not a good idea. Just phone a few IT consultants and see what they are charging for data recovery).

3) If they have dedicated staff are they really clued up about IT kit (I tend to find the answer is ‘no’ and I’ve previously worked for an IT distributor whose sales staff were supposed to have been clued up)

4) Can you improve the performance of a PC that a sales droid has specified without adding £100's to the cost, call the customer and explain it to them.
Inform the customer(s) that you technical not sales (helps them to understand that you are not doing a sales pitch).
The customer(s) will be grateful and hopefully it'll help pull in even more business.

Show lots of initiative and help the business to increase their turnover.
If you boss has any sense he'll recognise the benefits of employing you and will hopefully reward you :)

Give it a go, you have nothing to lose.



Thankyou,that has made my day-thankyou for taking the time to write that-has made my day!


I shall be doing my very best-the company are looking to expand and are inundated with work,so it looks good.



Thanks to everyone:)


J
 
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