Soldato
- Joined
- 10 Apr 2004
- Posts
- 13,496
Al Vallario said:Rubbish.
The 5-6 hour time difference (or thereabouts) actually makes it better to go for a US host as opposed to one in the UK based on customer support. If a host only offers customer support during working hours; you'll be at school/college/university/work and by the time you get home a UK host will have shut up shop for the day. On the other hand, get home at 5PM BST and it will be midday over in the states. If your database goes kaput at 10PM BST you won't have any luck with a UK host, but a US host will still be offering customer support at that time. The only time you won't be able to get support is overnight; when you're asleep.
Of course you may find it tricky to get phone support (although who doesn't have a few US telephone numbers and a VoIP service, these days?), but as far as email or ticket-based support goes; you're sorted
Well, I emailed k1z.com at 9PM on a Sunday once as something had gone wrong, 20 mins later a reply and a fix!
Depends on the host, but AVOID hosting unlimited!!