What's the problem with this PDF?

FunkyT · 30 Apr 2006 at 10:19

When you "tick" the boxes and then scroll down they drop off: http://www.newport.gov.uk/stellent/groups/public/documents/form/N_006206.pdf

Any idea what is going wrong and/or how to solve the problem?

Many thanks.

Burbleflop · 30 Apr 2006 at 10:37

I can't even open that PDF using Acrobat Reader 7.0.7, it tells me that "Acrobat Read could not open 'N_006739.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

FunkyT · 30 Apr 2006 at 10:56

Burbleflop said:
I can't even open that PDF using Acrobat Reader 7.0.7, it tells me that "Acrobat Read could not open 'N_006739.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

Would you try again please? I've just updated the link.

Thanks.

Burbleflop · 30 Apr 2006 at 11:11

FunkyT said:
Would you try again please? I've just updated the link.

Thanks.

It works now. I can tick the boxes, scroll about and the ticks stay in place.

FunkyT · 30 Apr 2006 at 11:18

Burbleflop said:
It works now. I can tick the boxes, scroll about and the ticks stay in place.

Does it work if you tick "Internet" (Post Details) and then "Work Permit = no" (Personal Details) then scroll back up to Internet?

Burbleflop · 30 Apr 2006 at 11:22

FunkyT said:
Does it work if you tick "Internet" (Post Details) and then "Work Permit = no" (Personal Details) then scroll back up to Internet?

Err, nope. I can only tick one or the other.

FunkyT · 30 Apr 2006 at 11:27

Burbleflop said:
Err, nope. I can only tick one or the other.

This is the problem I've been experiencing... it also happens in other places on the form.

Any idea how it can be sorted?

Burbleflop · 30 Apr 2006 at 11:36

Sorry, no idea

FunkyT · 30 Apr 2006 at 13:25

Burbleflop said:
Sorry, no idea

Ok dude, thanks for looking anyway :cool:

tolien · 30 Apr 2006 at 13:31

You need to give the groups (of check boxes) different IDs - eg WorkPermitYes/WorkPermitNo, SawPress/SawInternet/SawJobCentre/SawWordofMouth.

Because they're all called "tick", they're all grouped together as one (so you can only select one out of the group).

Doubt that's obvious in Acrobat Reader. Shows up in Acrobat Pro when you select the Check Box tool.

FunkyT · 30 Apr 2006 at 14:31

Thanks dude. Fortunately I'm using Pro and was able to inspect/rename the fields as you suggested - worked a treat!

I think the IT people at Newport Council need to spend some time on OcUK