About 5 minutes
Was offered a job as returns manager at a manchester based pc parts supplier. When i got there i found that the guy ( the boss ) had completely lied about the whole returns setup. In fact there was literally no returns dept there, just a huge pile of boxes ( rma's) and no one dealing with them.
They way it worked was simple... the sales staff would fob the customer off for as long as possible and then eventually when they threatened legal action they would work out a weighted refund!.. in the mean while a chimp would be testing 5 or 6 items a day, yes a DAY, and stuff that worked got sold at Bowlers computer fair at the weekend and the duff stuff either got chucked or sold at other computer fairs out of the back of a hired van!
I told him to shove it and walked out to the sound of applause from the warehouse lads!

Was offered a job as returns manager at a manchester based pc parts supplier. When i got there i found that the guy ( the boss ) had completely lied about the whole returns setup. In fact there was literally no returns dept there, just a huge pile of boxes ( rma's) and no one dealing with them.
They way it worked was simple... the sales staff would fob the customer off for as long as possible and then eventually when they threatened legal action they would work out a weighted refund!.. in the mean while a chimp would be testing 5 or 6 items a day, yes a DAY, and stuff that worked got sold at Bowlers computer fair at the weekend and the duff stuff either got chucked or sold at other computer fairs out of the back of a hired van!
I told him to shove it and walked out to the sound of applause from the warehouse lads!
