• Competitor rules

    Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.

Which 4850?

Side Note : Try running FurMark that stresses your video card like nothing else,my Gigabyte 4870 passed both the benchmarking and stability test with no issues,it also gives you live GPU temp readout as it does its benchmarks/ stabilitytests,good little program.

How long did you run furmark for to test stability? I've had it running for 4 hours so far. What temperature did your card hit?
 
Last edited by a moderator:
i'd pick any card except for Sapphire, even though all the current cards are identical their support is attrocious...C64 experience above is the norm.

Obviously all of these opinions are based on personal experience with a company. I have had sapphire products in the past (X800XT) but I have never used their customer support as the products worked flawlessly. I have had 2 powercolor cards die after about 18 months (9800pro and a 9700pro) again not used their technical support. I have used Gigabyte's support and they were excellent, unlike Asus who were absolutley abysmal.

I nearly purchased the Gigabyte 4850 but I was unable to get a straight answer from OcUK regarding the length of the warranty.
 
Obviously all of these opinions are based on personal experience with a company. I have had sapphire products in the past (X800XT) but I have never used their customer support as the products worked flawlessly. I have had 2 powercolor cards die after about 18 months (9800pro and a 9700pro) again not used their technical support. I have used Gigabyte's support and they were excellent, unlike Asus who were absolutley abysmal.

I nearly purchased the Gigabyte 4850 but I was unable to get a straight answer from OcUK regarding the length of the warranty.

3 year waranty with Gigabyte,btw my old sapphire 9700 is still going strong in my old backup PC.
 
i'd pick any card except for Sapphire, even though all the current cards are identical their support is attrocious...C64 experience above is the norm.
Never had a problem with Sapphire Myself, they always have been a well respected maker of Radeon cards.

Probably bought maybe 8 or 9 Sapphire cards over the years (for other people not just me) and always been happy.

Never had any experience of dealing with Sapphire support? I don't see why you would need to?

wayneshd48503wc8.jpg


wayneshd48506pv0.jpg
 
If you're talking Warranty/RMA wise, HIS, Asus and Gigabyte are probably your best bet. HIS have very vague warranty rules, and use of after market cooler is not specifically prohibited, which is good. However HIS have a silly $40 shipping charge on RMA's.

Sapphire have a £15 charge and Power Colours RMA service is just poor.

If you mean in regards to actual performance, contrary to believe, there are differences in the quality of cards, just very small ones. Over the years, from what I can gather, Sapphire seem to have some of the fastest most OC'able cards. Most likely better builds/components of the same thing. But most of them are roughly the same.

Powercolour tends to be on the cheaper side, though in real world terms it makes little difference. You're pretty much ok with going for any of them, just go with the cheapest, however, I usually stay clear of Powercolor, and go for Sapphire/Asus (Asus usually has better bundles and fan control, but with the 48~~ range their packages are weak). HIS are good too, but usually only when they offer custom coolers (IceQ). Asus generally seem to be on the price side, but if the price is right, you're good to go.

Take that for hat you will. But really, you can't do much wrong.
 
Last edited:
Sapphire have a £15 charge
Sorry If I am being thick but what is this £15 charge for?

Surely if you have a problem with the card you return it to the place of purchase? or is that just the first year and you are talking about if anything goes wrong the second year?
 
Sorry If I am being thick but what is this £15 charge for?

Surely if you have a problem with the card you return it to the place of purchase? or is that just the first year and you are talking about if anything goes wrong the second year?

No, first year. Some sort of processing and shipping cost (for them to ship it back to you). I know it's incredibly cheap and downright outrageous, but it is what it is. I can't confirm if Sapphire still charge the £15, or do with GPU's, but they used, to, and from what I can gather from forum talk, they still do. Bearing in mind, this charge is for an RMA service outside of the place of purchase and through Sapphire direct. Sometimes you have to go through Sapphire as some e-tailers/retailers refuse to replace goods after a 28/30 day period and can re-direct you to the manufacturer (ill practise).

Many manufacturers will state that it is the responsibility of the e-tailer to RMA/replace the card, and many e-tailers/retailers do comply. So you may not have to pay that £15 charge if OCUK or whatever e-tailer do the replacing/RMA'ing for you.

I'm not sure what the current procedure is.
 
Hey,
im looking at the HIS 4850 but just wondering what the warranty and rma service is like.
Cheers.

~Slash

Good in the sense that they are not too strict on rules (don't think they disallow fitting on after market coolers, can't confirm, but it doesn't out right prohibit it on their site Warranty rules like it does with other vendors), but their main office is in HK and they charge you $40 for shipping (if you don't go through an e-tailer/retailer). So it's hit and miss.

To be honest, one area where ATI vendors really need to catch up to Nvidia one's is with the warranty/RMA service. Nvidia's partners like EVGA and BFG are so far ahead it's quite silly.
 
yea booted up installed hotfix drivers restarted pc and it wont post just ticks over and power cuts out
 
HIS have very vague warranty rules

bit-tech.net - Summer 2008 Graphics Performance Roundup said:
HIS offers a three year limited warranty on all of its products that covers parts and labour. During the first year, this warranty is held with the retailer where you purchased the card and the remaining two years are handled by the manufacturer.

One thing that is definitely noteworthy is the fact that the warranty doesn’t start when you purchase the card, instead it starts from the day when the card was manufactured – that’s not ideal if the card is going to sit in a warehouse for six months. Despite that though, a good thing with HIS’s warranty terms is that you’re able to transfer this warranty should you choose to sell the card at a later date – this should sweeten the deal a little bit even if you’re put off by when the warranty term starts.
 
e-tailers/retailers refuse to replace goods after a 28/30 day period and can re-direct you to the manufacturer (ill practise).
there should not be allowed to do that....

You also have rights from The Sale and Supply of Goods to Consumers Regulation which were brought out on 31 March 2003. Instead of a refund you can ask for a replacement or repair. If goods become faulty within the first 6 months of purchase it is assumed they were faulty when you got them. Within the first 6 months the trader must prove that the fault was not there when he sold you the goods.

there was some discussion on bbc news about it the other day because a lot of retailers are claiming its not the case.
 
Last edited:
What about the Gainward's, currently listed as pre-order?

Also got to consider where the RMA centre is based if need to send it back to the manufacturer. As international shipping probably makes it pointless
 
Back
Top Bottom