which router?

just says no internet access on the tool bar, trouble shooting says there may be a cable unplugged but i tried swapping to a normal cable and no diffrence, and it works on the old netgear, so im no stumped to why it wont just connect

i would sugest a remote assistance with teamplayer but as i have not connection thats impossible!
 
Router lights are all green and web panal says connected, i dont understand why it wont work! Im hijacking my mates wifi next door to try and solve this
 
So its connected, can you ping out to an address on the internet? say bbc.co.uk? if not try and ping 212.58.224.138

Try and use the ping tool on the router to do this, if you get a response, try and run the ping on your PC/Laptop?
 
no in cmd but yes in router ping part, im fed up now, it aint straight forward or atleast workable. i know it works as it was used before. any way heres so screen shoots ive put together to hopefully see what the problem is, main thing i see this the chap, but that usserly means user name but ive got it set as no username and password needed. any how please tell me if there is something wrong


ip.jpg

ip1.png

ip3.png

ip4.jpg
 
CHAP authentication failed, check all your ADSL credentials from your ISP, also check to make sure router is obtaining IP from the ISP automatically unless you have a static IP, therefore give the routers WAN settings an IP address and the relevant subnet mask.
 
youve lost me. i only know a little!!!

how can i do the above

i got my old netgear back on now shall i show ipconfig for that?
 
On top of what DJMK4 said, if you're with Sky you do need a username and password and Sky won't give it to you. You'll need to extract it from the router or there's apparently a website that can generate them.
 
matkeys said:
youve lost me. i only know a little!!!

how can i do the above

i got my old netgear back on now shall i show ipconfig for that?
Click to expand...


I didnt realise you were with sky, your going to have to obtain your adsl username/password somehow. Then put them in to your new routers WAN settings.
 
tolien said:
On top of what DJMK4 said, if you're with Sky you do need a username and password and Sky won't give it to you. You'll need to extract it from the router or there's apparently a website that can generate them.
Click to expand...

interesting. so any ideas on the website that could do so, or how to get it from the router?
 
Try the guide I sent you a second ago, that will get your adsl credentials off your old router (assuming its a netgear?)
 
matkeys said:
i did it another way round and this is what i got!!

[130003]"User Name"= [130004]"Password"=
Click to expand...

Log on to the router, you should be able to backup the config file through one of the screens, save it to your desktop, open it up. See what it says.

Unfortunatly I cannot test it with mine as im with BE who dont require an ADSL username/password.
 
Last edited:
yes the above is from the config file

can i not back up this router, then restore the file to the other router?
 
# BSkyB DG934G Text Format Configure File
#
# FW Version V2.02.44
#
# Usage:
# # value list or syntax
# [index]"variable"=value

#< Wireless Settings >
[40001]"Name (SSID)"=sky1
# 0 - 14
[40003]"Channel"=2
# 0: g & b 1: b only 3: g only
[40004]"Mode"=0
# 0:off 1:on
[40005]"Enable Wireless Access Point"=1
# 0:off 1:on
[40006]"Allow Broadcast of Name (SSID)"=1
# 0:off 1:on
[40007]"Wireless Isolation"=0
# 0:off 1:wep 2:wpa 5:802.1x
[40008]"Security Options"=2
#< Wireless Station Access List >
# 0:off 1:on
[40101]"Turn Access Control On"=0
# MAC+name
[40102]"Trusted Wireless Stations"=
#< WEP (Wired Equivalent Privacy) >
# 1: Open System 2: Shared Key 3: Automatic
[40201]"Authentication Type"=3
# 0 64 or 128
[40202]"Encryption Strength"=
# 1 2 3 4
[40203]"Key Index"=1
[40204]"Key 1"=
[40205]"Key 2"=
[40206]"Key 3"=
[40207]"Key 4"=
#< WPA-PSK >
# (8 ~ 64 characters)
[40301]"Network Key"=matandkirsty
#< WPA-802.1x >
[40601]"Radius Server Name/IP Address"=
[40602]"Radius Port"=1812
[40603]"Shared Key"=
#< Logs >
# 0:off 1:on
[50001]"Attempted access to blocked sites"=1
# 0:off 1:on
[50002]"Connections to the Web-based interface of this Router"=1
# 0:off 1:on
[50003]"Router operation"=1
# 0:Disable 2:Send to Syslog server
[50005]"Syslog"=0
[50006]"Send to this Syslog server IP address"=
#< Block Sites >
# 0:Never 1:Always 2:Per Schedule
[60001]"Keyword Blocking"=1
[60002]"Block Sites Containing these Keywords or Domain Names"=
# 0:off 1:on
[60003]"Allow Trusted IP Address to Visit Blocked Sites"=0
[60004]"Trusted IP Address"=
#< Firewall Rules >
# ENABLE:SERVICE_NAME:ACTION:LAN:WAN:LOG
#
# ENABLE: 0=on or 1=off
# SERVICE_NAME: Actual Service in service table
# ACTION: 0:BLOCK always 1:BLOCK by schedule 2:ALLOW always 3:ALLOW by schedule
# LAN: 0/0: Any a.b.c.d: Single 1.2.3.4-5.6.7.8: Range
# WAN: 0/0: Any a.b.c.d: Single 1.2.3.4-5.6.7.8: Range
# LOG: 0:Never 1:Always 2: Match 3: Not Match
# ex: 1:Any(ALL):2:192.168.0.250:0/0:1
[70001]"Inbound Rule"=
# The Same as Inbound Rule
[70002]"Outbound Rule"=
 
#< Services >
# NAME:PROTOCOL:START_PORT-END_PORT
#
# PROTOCOL: tcp udp both all
# ex: Any(TCP):tcp:1-65535
[80001]"Service Table"=
#< Schedule >
# DAY:START_TIME-END_TIME ex:1111111:00:00-24:00
[90001]"Schedule"=1111111:00:00-24:00
#< Time Zone >
# UI (-12 ~ GMT ~ +12)
[90101]"Time Zone"=GMTb
# System (GMT+12 ~ GMT-12)
[90102]"Time Zone"=GMT+0
# 0:off 1:on
[90103]"Daylight Savings Time"=
# 0:off 1:on
[90104]"Use this NTP Server"=0
[90105]"NTP Server"=
#< Set Password >
[110001]"Username"=admin
[110002]"Password"=sky
# 0 ~ 99
[110003]"Login times out"=5
#< WAN Setup >
# 0:off 0:on
[120003]"Port Scan and DOS Protection"=1
# 0:off 1:on
[120004]"Enable DMZ Server"=0
[120005]"DMZ Server"=
# 0:off 1:on
[120006]"Respond to Ping on Internet WAN Port"=1
[120007]"MTU Size"=1500
#< Dynnamic DNS >
# 0:off 1:on
[130001]"Use a Dynamic DNS Service"=0
[130002]"Host Name"=
[130003]"User Name"=
[130004]"Password"=
# 0:off 1:on
[130005]"Use Wildcards"=0
#< LAN IP Setup >
#< LAN TCP/IP Setup >
[140101]"IP Address"=192.168.0.1
[140102]"IP Subnet Mask"=255.255.255.0
[140103]"Broadcast IP Address"=192.168.0.255
# 0:off 1:on
[140104]"Access Router Management Interface on additional port"=0
[140105]"Access LAN Port Number"=8080
#< RIP >
# 0:none in:In Only out:Out Only both:Both
[140201]"RIP Direction"=0
# 1:RIP-1 2B:RIP-2B 2M:RIP-2M
[140202]"RIP Version"=1
#< DHCP Server >
# 0:off 1:on
[140301]"Use Router as DHCP Server"=1
[140302]"Starting IP Address"=192.168.0.2
[140303]"Ending IP Address"=192.168.0.254
# Name;IP;MAC
[140304]"Address Reservation"=
#< Remote Management >
# 0:off 1:on
[150001]"Turn Remote Management On"=0
# 1:single 2:range 3:everyone
[150002]"Allow Remote Access By"=3
[150003]"Only This Computer"=
[150004]"IP Address Range Start"=
[150005]"IP Address Range End"=
[150006]"Port Number"=8080
#< UPnP >
# 0:off 1:on
[170001]"Turn UPnP On"=1
[170002]"Advertisement Period"=30
[170003]"Advertisement Time To Live"=4
#< SNMP >
# 0:off 1:on
[190001]"Turn SNMP On"=0
# 0:off 1:on
[190002]"Disable Local Web Admin Access"=
[190003]"Read Community Name"=
[190004]"System Contact"=
[190005]"System Name"=
[190006]"System Location"=
 
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