which version of windows created a backup?

realBabelfish · 3 Jun 2016 at 10:27

hi guys.

mother in laws's pc gone all screwy so i want to restore from a backup. but its saying the disks i have arent the right version.

how can you tell which version of windows created a backup?

cheers guys.

realBabelfish · 3 Jun 2016 at 14:35

bump?

joey1211 · 3 Jun 2016 at 14:36

By backup do you mean the cds that came with the pc when it was bought?

something daft already!! · 3 Jun 2016 at 14:39

If it is a branded PC and running 7 or below, you can use the recovery partition to restore windows to it's factory state. Just google the make and the word recovery.

If you are using 8-10 then use the refresh or reset option.

realBabelfish · 3 Jun 2016 at 15:10

nah, its an OCUK machine i bought her.

problem is i think they tried to do a win10 update then stopped. which just shows as C drive being blank now. but i cant even restore from a windows backup as it says wrong disk.

i looked in the OCUK orders and it was a "Primo 6100i" Intel Core i3 2100 3.10GHz DDR3 Dual Core System that we got her. which seems to be win7 HP but my win7hp disks dont seem to work. im sure all were 64bit too.

ED209 · 3 Jun 2016 at 15:19

what version of windows 7 was it? Pro, Home or Ultimate?

something daft already!! · 3 Jun 2016 at 22:46

If it's a pre-built machine from here and they provided you with a copy of windows, they would have also provided you with a COA. Have a look through your documentation or look for the COA sticker located on the tower somewhere. You can then use a Windows 7 disk to reinstall 7 and activate. It wont be HP as I don't think OCUK use them and they build the PCs themselves. You will need unbranded install media. Just the standard windows disk.

realBabelfish · 6 Jun 2016 at 08:24

ED209 said:
what version of windows 7 was it? Pro, Home or Ultimate?

if i knew that i wouldnt have asked the question would i?

its a ocuk machine we bought for her. looks like i will just have to DL all the ISOs to try them, which is a pain in the arse.

realBabelfish · 6 Jun 2016 at 11:40

ah for gods sake. you need a valid win7 serial now to even download them and its not letting me use any of my group licenses to download an ISO and i cant get hold of her now.

FFS this is far more of a pain in the arse than i hoped lol.

LizardKing · 6 Jun 2016 at 12:31

I don't think there is a variation in the backup media needed to restore from backup other than 64 / x86

So if its 32bit you need a 32bit restore disk, it shouldn't matter if its home etc.

Though saying that home has some quirks to say the least

tom_e · 6 Jun 2016 at 12:32

LizardKing said:
I don't think there is a variation in the backup media needed to restore from backup other than 64 / x86

I think you're right it's been a while but I'm pretty sure it's one ISO depending on 64bit/32bit then the key defines the version installed.

realBabelfish · 6 Jun 2016 at 13:38

LizardKing said:
I don't think there is a variation in the backup media needed to restore from backup other than 64 / x86

So if its 32bit you need a 32bit restore disk, it shouldn't matter if its home etc.

Though saying that home has some quirks to say the least

had to torrent win7 64bit ISO as it wasnt allowing me to use our multi user SN to even download more. crazy huh? even though it was same 64bit

then it was giving me crap about EFI etc. what a ball ache.

finally managed to get it restoring from a backup now.

you agree to help someone out and it always comes back to kick you in the nuts.

realBabelfish · 6 Jun 2016 at 13:42

tom_e said:
I think you're right it's been a while but I'm pretty sure it's one ISO depending on 64bit/32bit then the key defines the version installed.

im wondering if the bulk one we had might be an upgrade come to think of it. that would make sense.