- Joined
- 7 Dec 2015
- Posts
- 3,043
OCUK would have no option but to honour the law and allow a return within 14 days:
Under UK law, OCUK (and other retailers) have to abide by the Consumer Contracts Regulations.
"Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods."
OCUK (and other retailers) are able to charge you a fee if the value of the goods has been diminished, for example if you've broken the seal, got fingerprints on it, etc etc
"You are liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. For example, if it goes beyond the sort of handling that might reasonably be allowed in a shop. We will deduct this amount from the value of the refund."
https://www.overclockers.co.uk/support-details
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So yes, there is nothing stopping someone ordering 10xTitanXP from NVIDIA, testing each one for the best sample, then returning the 9 other cards under this law. They may be charged a fee due to the opened boxes/broken seals/used or due to the fact the GPU is now a little dusty etc.
Note I don't agree with this practice at all, I think there should be a another kind of seal on the PCI-E connector, which once broken, voids the right to return due during this 14 days etc, though you can bet many do abuse this law.
nVidia and the graphics card manufacturers have made it hard for the consumers. If they bin their GPUs according to overclockability and set the pricing accordingly then I'd be happy to pay more for the gems that overclock better.
"Trial and return" is surely inefficient and may cause both sides (the consumer and the retailer) lose money. Unfortunately this is how some of the geeks are making their way into the Hall of Fame of 3DMark.