Soldato
Long story short - bought a smart suit jacket, thinking it was the right size. Foolishly I cut off those white labels on the inside that tell you how best to wash it etc, before trying it on again at home (they were really long and obtrusive which is why i took the scissor to them!). I then realised it's a bit too big. Needless to say I'm feeling a bit silly but wondering what my chances of getting a refund or credit note might be (i still have the receipt at least!!). Any experiences?