Windows 10 restarts when I tell it to shutdown

kirkster

kirkster

kirkster

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I have had this issue before on other computers. Always managed to fix it with one of the things I tried below, But I am currently stumped now..
Tried everything and it still fires back up after telling it to shut down.
Checked for errors using Microsoft tool. No issues.

System did not have issues when built and worked fine. But, as you do, apply various graphics drivers and other essential stuff. All motherboard/chipset drivers correctly loaded.

Windows 10 64-bit professional.

Told network adaptor to disable WoL.
Disabled fast startup
Disabled restart upon failure.
All patches and updates applied.
BIOS the latest (Gigabyte Gaming 7 with i7-8700).
Ran Microsoft system check tools to check integrity of files. All fine
Disabled all junk and utilities lke Samsung/Corsair etc so they do not start automatically.
Reset BIOS and loaded optimised defaults.
System still restarts after I tell it to shut down.
All overclocking turned off and hardware at defaults as far as I can tell.

Solution to switch PSU off. Not good. Other than this daft issue the machine is a dream with 32G memory and 1060 Graphics and works perfectly.

Any thoughts guys? Really dont want to have to start again and reload windows and applications.

Thanks, Steve
 
Disable hibernation....

Code: 
powercfg -h off



Or try it from the command line...

Code: 
shutdown -s -t 0

If that works, you could make a desktop shortcut using that command.
 
Thanks. Tried all those things chaps including command line and removing USB's so it was bare bones as could be other than keyboard and mouse. No luck.

So I started to remove drivers. As soon as I removed Intel Rapid Storage Technology driver it stopped doing this restart and behaved. Spent about 6 hours on this issue.

At least it's now sorted, thanks for your inputs guys! :)
 
That's happening because the IRST driver see's you are using a legacy storage mode (probably ACHI) and wants you to change it.

You can always press and hold Shift too whilst shutting down.
 
Yes, I am in AHCI mode. I have to be though or else windows 10 would not install.
For that matter I cannot get Optane to work. That could be the reason for that too and i cannot accelerate my 4TG data drive.

To install on my NVMe (Samsung 970 Evo) what mode does motherboard need to be in? I could not get windows to install unless in AHCI mode.
 
wesley said:
ive seen this problem before on some certain laptops.

disable the fast boot up solved the problem. try that
Click to expand...
This is what I was alluding to. Holding Shift bypasses hybrid sleep (Shutdown and Restart no longer truly do what they advertise, ie, a Shutdown is actually a strong hibernate).

If you have Intel based UEFI BIOS for Storage Options and Intel ISRT which has enhanced SATA and SATA RAID, even if you don't have a RAID controller you have a RAID ICH Hub, so that should be the default for Windows 10 from version 1703 onwards
 
wesley said:
ive seen this problem before on some certain laptops.

disable the fast boot up solved the problem. try that
Click to expand...

Just did this on a laptop and it sorted it, it's in the power options page somewhere when you click "Choose what the power buttons do"
 
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