Love Metro or hate it, I think just about everyone can agree that the OS could be better where no touchscreen is present. Much like the feedback for Vista, the point here is that while many of the new features are good, they aren't implemented in quite the right way. Having Metro and the Desktop is almost like having two different operating systems; they barely talk to each other, yet you have to use the Metro Start Screen where you once used the Start Menu and the Start Orb has been replaced by a Charm (which, being quite frank, are horrible. Better in RP than CP, but still feel a bit wrong). I'm not quite sure how they are supposed to get around these niggles. From an end-user perspective I'd rather see the old Start Menu restored and Metro added as a program in the Start Menu (ala Media Centre), allowing me to choose where and when to use each UI. From Microsoft's perspective, revenue from the Windows Store, Xbox Live, Music, Video etc. is going to be too important for them to relegate Metro to tablets and as an alternative desktop/laptop UI. Metro is the primary UI now and it's where support is for the products and services that Microsoft wants people to use. They need to find a way to bring Metro and the desktop together while giving people access to these services. The current way isn't quite right, it doesn't flow.