Working in a Call Center

Neg

Neg

Neg

Permabanned
Joined
11 Mar 2009
Posts
315
Location
Newcastle - Near Stoke
Right guys, sorry for my thread about the lager.

Anyway, on to more serious matters, i have been offered a job in a call center. Before i say yes or no, i would like to know what it would/might involve, and what its like. The company in question is a mobile phone insurance broker? And i would be working in 'sales' if i said yes...so any of you guys work in a call center who can throw some advice my way?
 
Never worked in an American one. :p

But it can get pretty crap sometimes, especially if it's fulltime. Some people don't mind it but I hated the sales part and the cold calling.
 
cold callings the worst, but if you dont mind it it can be a laugh as well, so long as you are willing to work your butt off, and it the current climate your butt and a bit more!

still moneys money so if theres basic involved, training, decent times and good commission, what have you go to lose?
 
me227 said:
Never worked in an American one. :p

But it can get pretty crap sometimes, especially if it's fulltime. Some people don't mind it but I hated the sales part and the cold calling.
Click to expand...

I couldnt think of the right word, so 'broker' it was...and cold calling? thats just randomly phoning people? The working week is 42.5 hours, but at 14K a year, starting sallery, and 1/4-ly bonus's etc etc...
 
I work for a branch of the Carphone Warehouse, and we deal with insurance.

If it's cold calling, balls it off.

We're inbound only, and it's a really nice job, well paid too! :D
 
rover416i said:
I work for a branch of the Carphone Warehouse, and we deal with insurance.

If it's cold calling, balls it off.

We're inbound only, and it's a really nice job, well paid too! :D
Click to expand...

Im going to look into if its cold calling or not, i dont think it is, but can be wrong.
 
Neg said:
I couldnt think of the right word, so 'broker' it was...and cold calling? thats just randomly phoning people? The working week is 42.5 hours, but at 14K a year, starting sallery, and 1/4-ly bonus's etc etc...
Click to expand...

No harm in trying it out. I found it so depressing. Cold calling is just randomly calling people.

Sounds like the job would just be that. Personally i'd never do it again. I hated it. But these places usually have a massive turn over, so they'd expect a lot of people to stay a short amount of time so don't feel bad about leaving if you hate it.

I didn't. :p
 
Neg said:
Im going to look into if its cold calling or not, i dont think it is, but can be wrong.
Click to expand...

It might say something about calling select customers or something like that. It'll be people where they ticked a random box on a form for the contract and you call them.

A lot of the time it may as well be cold calling. Also £14k could be achieved in other jobs easy enough. If you need a job then go for it while looking for another job.
 
me227 said:
It might say something about calling select customers or something like that. It'll be people where they ticked a random box on a form for the contract and you call them.

A lot of the time it may as well be cold calling. Also £14k could be achieved in other jobs easy enough. If you need a job then go for it while looking for another job.
Click to expand...

I work in retail, its carp...had a but up with assistant manager sunday, he said he was going to knock me out. I get a massive £4.88 per hour there.
 
call centres are easy money.
i don't see why people get so stressed in them.

go for it :]
 
you sit on your arse and talk on teh phone. there's not really much more to it.

i got a fancy one tho. £9/hr to play minesweeper. and we got free dinner \o/
 
Neg said:
Right guys, sorry for my thread about the lager.

Anyway, on to more serious matters, i have been offered a job in a call center. Before i say yes or no, i would like to know what it would/might involve, and what its like. The company in question is a mobile phone insurance broker? And i would be working in 'sales' if i said yes...so any of you guys work in a call center who can throw some advice my way?
Click to expand...

if you can take the constant barrage of crap that flys your way then yes its decent pay, if you dont then just take it till you find something better.
Its easier to find a job when your in one for some reason:confused:
 
Neg said:
Right guys, sorry for my thread about the lager.

Anyway, on to more serious matters, i have been offered a job in a call center. Before i say yes or no, i would like to know what it would/might involve, and what its like. The company in question is a mobile phone insurance broker? And i would be working in 'sales' if i said yes...so any of you guys work in a call center who can throw some advice my way?
Click to expand...

I worked in a call centre for Telewest Broadband. I lasted 9 months before chucking it in.

Hell on earth. Don't do it. Find some other way of making money. Selling a kidney is a better alternative.
 
Evangelion said:
I worked in a call centre for Telewest Broadband. I lasted 9 months before chucking it in.

Hell on earth. Don't do it. Find some other way of making money. Selling a kidney is a better alternative.
Click to expand...

Wasn't one run by fujistu was it? I was interviewed for a job in one once with telewest, offered it there and then on the spot when I past the technical tests with 100%. But after a look at their working practises, rota and how it was run I wouldn't touch it with a barge pole, even after they offered to top it up with another 5K on top of the 12.5K they were offering.

EDIT: Tho was interviewed by a couple of real hotties and there was plenty of eye candy doing time there... if it wasn't for the horrid shift pattern I could prolly have tuffed out the rest for that :P
 
Last edited:
I work at the moment as a Supervisor in the funnest call centre of them all.. The West Mids Ambulance 999 Control Room (So not really a call centre per say) and it's hillarious.

When it's dead like this on a night like this we throw things at each other and eats sweets/Crisps all night.
 
Unless you are in serious need of work and cannot get anything else, DO NOT DO IT.

It almost destroyed me. :(

Never was I as relieved as the day I told the 'manager' I wasn't coming back.
 
You must log in or register to reply here.
Back
Top Bottom