Worth Getting A New BT Line?

zom247 · 21 Apr 2008 at 21:12

With all the trouble I'm getting with my current line regarding broadband (BT reckon I can only get 1 Mb max even though I'm only 2 km from the exchange) I'm considering getting a new line put in. Is it worth it? Am I just going to be given the same crappy line as I've got now or will it be better?

FrenchTart · 21 Apr 2008 at 21:18

Luck of the draw really.

However, the last leg of the line will almost certainly be the same bit of wire as you have now. Your phone line has two copper pairs...a new line would just use the unused one.

Hyper · 22 Apr 2008 at 02:20

No point really, you may only be 2km from the exchange (straight line distance) but the actual distance will be a lot more.

zom247 · 22 Apr 2008 at 08:17

I realise that. BT did a line check yesterday and told me I was 3.6 km from the exchange (2 km as the crow flies) but they said I would be lucky to get between 1 & 3 Mb download speeds.

Be ISP say I am 13 km from the exchange and insist that BT is wrong. Just not getting anywhere at the moment and it's very frustrating!

Caged · 22 Apr 2008 at 08:36

You say you aren't getting anywhere, where do you expect to get?

AbsenceJam · 22 Apr 2008 at 08:44

What's your attentuation? It can help determine line length.

A new line won't help you at all, it'll be the same as your current one.

tres · 22 Apr 2008 at 08:54

all depends on a lot of things, especially the quality of line from your local BT box to your house - i mean, i'm around 3-4km from the hub and i get around 2mb, a new house built 100m away (further along the line) with new lines going to it is getting 5.5mb

FrenchTart · 22 Apr 2008 at 09:17

zom247 said:
I realise that. BT did a line check yesterday and told me I was 3.6 km from the exchange (2 km as the crow flies) but they said I would be lucky to get between 1 & 3 Mb download speeds.

Be ISP say I am 13 km from the exchange and insist that BT is wrong. Just not getting anywhere at the moment and it's very frustrating!

Did you see my post about ringing the BT tags line? Ring them.

Also pop on over to www.thinkbroadband.com, register on the forum and PM MrSaffron with your situation. Last time this was a major problem he sorted out someone at Be to talk to about it.