Would you accept a new car with issues?

Just got off the phone with the dealer. Apparently they're fixing the bonnet chips without a respray (issues are in the lacquer). For the bodywork, it's a clip that has misaligned. The way he described it was that it must have had a 'knock' at some point that put it off.

Clearly I wasn't happy with a brand new car having a 'knock' and told him I don't want it bank. I'll pop in when it's ready and discuss with him, hopefully tomorrow.
 
Basher said:
Just got off the phone with the dealer. Apparently they're fixing the bonnet chips without a respray (issues are in the lacquer). For the bodywork, it's a clip that has misaligned. The way he described it was that it must have had a 'knock' at some point that put it off.

Clearly I wasn't happy with a brand new car having a 'knock' and told him I don't want it bank. I'll pop in when it's ready and discuss with him, hopefully tomorrow.
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Don't accept the lemon...
 
Problem with refusing the car, is we've then got another 2+ month wait for another one to be built (whether it's the same car or another). We need the car every day.

I guess I'll have to stipulate they give us a suitable courtesy car for 2 months.
 
Basher said:
Problem with refusing the car, is we've then got another 2+ month wait for another one to be built (whether it's the same car or another). We need the car every day.

I guess I'll have to stipulate they give us a suitable courtesy car for 2 months.
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Courtesy car?
 
Basher said:
Problem with refusing the car, is we've then got another 2+ month wait for another one to be built (whether it's the same car or another). We need the car every day.

I guess I'll have to stipulate they give us a suitable courtesy car for 2 months.
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I know its a pain and annoying because you just want the new car but if you're spending that much I'd 100% demand a new build or I'd look at something else like a BMW that suits your needs. Land Rover reliability, build quality, dealerships and warranty are all absolute crap.
 
FlapR said:
I know its a pain and annoying because you just want the new car but if you're spending that much I'd 100% demand a new build or I'd look at something else like a BMW that suits your needs. Land Rover reliability, build quality, dealerships and warranty are all absolute crap.
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Yep, get that - but what do we drive for the next couple of months whilst they build the car?
 
Basher said:
Problem with refusing the car, is we've then got another 2+ month wait for another one to be built (whether it's the same car or another). We need the car every day.

I guess I'll have to stipulate they give us a suitable courtesy car for 2 months.
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What are they doing about the interior?

In terms of the bady panel a misaligned clip sounds about right probably during when it was put together though. not a knock. a knock would have done substantially more damage than misaligned a clip. unless of course the build quality is crap. and that is where i am going with this.

TATA own JLR. As a result all of their cars are built cheap. There is a reason why every 10 cars on the roads 1 of them are from JLR these days. You can lease a range rover for less than £300 a month (brand new).

I've been in the Jag F Pace. Engine sounds horrific and underpowered. Not the jag of old. The engine should be double the size it is for starters.
 
Psycho Sonny said:
What are they doing about the interior?

In terms of the bady panel a misaligned clip sounds about right probably during when it was put together though. not a knock. a knock would have done substantially more damage than misaligned a clip. unless of course the build quality is crap. and that is where i am going with this.

TATA own JLR. As a result all of their cars are built cheap. There is a reason why every 10 cars on the roads 1 of them are from JLR these days. You can lease a range rover for less than £300 a month (brand new).

I've been in the Jag F Pace. Engine sounds horrific and underpowered. Not the jag of old. The engine should be double the size it is for starters.
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Yep, cheap but expensive :/

It's not like the old days when they were hand built works of art (E-type). They are mass produced products now and corners get shaved to maximize profits.
 
Reject it 100%.

Unfortunately I haven't heard many good things about JLR products, though they do seem popular. I had a brand new Vogue SE for a few days and the panoramic roof was rattling and creaking like mad.
 
AiiR said:
Have you entered into a contract yet? I'd push for a courtesy vehicle or go elsewhere.
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Yep, we already VT'd our old car and signed the paperwork for this one before we could drive it away. Didn't really have much option as we needed the car.

I totally agree we need to decline the car, I just need to figure out the practicalities of a stopgap big enough for a couple of kids/pushchair etc.
 
Robbo said:
Reject it 100%.

Unfortunately I haven't heard many good things about JLR products, though they do seem popular. I had a brand new Vogue SE for a few days and the panoramic roof was rattling and creaking like mad.
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You get some which seem well assembled, but others are horrific. I don't think they have the consistency of the Germans or OCD of the Japs.
 
Basher said:
Yep, we already VT'd our old car and signed the paperwork for this one before we could drive it away. Didn't really have much option as we needed the car.

I totally agree we need to decline the car, I just need to figure out the practicalities of a stopgap big enough for a couple of kids/pushchair etc.
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You signed for it before or after you'd seen the defects?
 
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