Soldato
My cousins just off the phone asking me advice on a problem he has.
Last week he ordered a 7850 from an etailer(not OCUk!), unbeknown to him(genuinely), he received a 7870 by mistake.
He was then charged £40 from a local PC shop to come to his house and install card/drivers.
He was contacted today with an apologetic email about a mix up at the warehouse and they would be happy for either a swap or he pays the difference with a discount of £15.
He can't afford the extra cost as he was already at his limit regarding purchase price, the PC shop are willing to come and swap over the card for £20 as they are aware there was a mistake.
Any advice on where he stands and what he should do?
Last week he ordered a 7850 from an etailer(not OCUk!), unbeknown to him(genuinely), he received a 7870 by mistake.
He was then charged £40 from a local PC shop to come to his house and install card/drivers.
He was contacted today with an apologetic email about a mix up at the warehouse and they would be happy for either a swap or he pays the difference with a discount of £15.
He can't afford the extra cost as he was already at his limit regarding purchase price, the PC shop are willing to come and swap over the card for £20 as they are aware there was a mistake.
Any advice on where he stands and what he should do?