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'...has agreed as a goodwill gesture for you to keep the card you were sent in error at no additional cost.'
£40 for around 5-10 minutes work. Wow, just wow.
They can't refuse no. Just cancel and buy from OCUK imo.
This tbh.
The innocent buyer should not have to go into his own pocket to remedy the error of the shop.
Yeah just got email saying they have cancelled and refunded me, just bought one from ocuk instead. Sorted
No, that's not what he is saying at all? where do you get that from?
he is saying that if you receive the wrong item, you have the RIGHT to return / reject if under DSR, nowhere is he saying you should make the delivery man wait while you check the contents