Trouble is with the damage done, no one will believe that now. After all they said and hinted that they couldn't get rid of always on now and did. They have made such a hash of PR and info people just won't believe a MS exec statement anymore.
Unfortunately I agree. The side effect is it makes it pretty easy for Sony shills to make up anything they like now, stick it anonymously on pastebin as "someone in the know" and leave MS either ignoring it (in which case it must be true) or having to respond to every new piece of fiction (in which case they get a "they would say that wouldn't they").
Despite what the Drama Lamaz would have you believe I tend to think MS have a pretty good record of supporting gamers. Sometimes they did badly (GFWL), sometimes they did well (360). I genuinely think however misguided, the DRM stuff was to enable a move to digital distribution enabling some interesting ideas around your sharing your game library and having it follow you anywhere, not to screw over customers.
To be fair I don't feel like they've ever tried to screw me over so I'm quite prepared to give them the benefit of the doubt, not that it matters now. For me the fact they actually listened to the feedback reinforces my feeling that they are interested in gamers and their opinions although of course that has to be balanced with their responsibility as a company to make money for shareholders. Sure they saw lower pre orders than they wanted as well as the internet frenzy, but then that's how the average gamer expresses their feelings. It's not like millions of gamers could pick up the phone for a quick chat with the Xbox team to say" chaps, you may have made a bit of a **** up this time".
The horrendous screw up with the PR and poor communication around what they were doing has set console gaming back a generation and damaged their reputation which it didn't have to do. Funnily enough I suspect that if they had have lead with the E3 style announcement first and then later done the TV and media stuff I think they'd have been way more successful. It would have gone over as a decent next gen console followed by "and you get all this cool stuff as well if you want it".
Hindsight is a great thing but if we can see that you'd have hoped some highly paid marketing execs could have.
Anyway, I'll still have XB1 as a change for my PC gaming and if they can sign up Sky or BTVision for the media stuff in the UK I'll be a happy enough bunny.