Yodel Delivery Service - OMG!

stores policy on next day deliveries

Please note that Next Day delivery is only available for orders placed before 17.30. Orders placed after 17.30 will be shipped the folllowing day.
 
Currently waiting in on a Friday night for a Yodel Delivery which can be delivered up until 9pm! Want to go to the pub but cant due to the Yodel clown show! Last time I bought something that used Yodel they delivered at about 7:30pm

Status Date Time Signatory Branch Comments Out for delivery 16/11/12 09:10
VAUXHALL SERVICE CENTRE
Arrived At Depot 16/11/12 06:19
VAUXHALL SERVICE CENTRE
Departed Depot 16/11/12 00:51
WEDNESBURY HUB
Arrived At Depot 16/11/12 00:49
WEDNESBURY HUB
Parcel data received awaiting coll. 15/11/12

SHEFFIELD SERVICE CENTRE
 
Aha, what a coincidence! I've just been given the run around by Yodel myself... Ended up cancelling the order after two weeks of getting nowhere.

I seriously don't understand how this company is still operating to be honest with you.
 
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Luckily, I've only had the misfortune to experience Yodel twice, and neither times were from my own choice.

1st time - pair of headphones to my home address in August 2011. I get carded as I was at work, card says "gone back to depot, will try again tomorrow". 10 minutes later, neighbour knocks on my door and hands said headphones over to me.

2nd time - smoke fluid (used at nightclubs) to my work address in October 2012. Tracking said "couldn't find address, back to depot", where my building has its own post code, is covered with CCTV, and is staffed 8AM-6PM. Next day, delivered ok.

The lying basts.

Oh, and don't bother contacting them by email or phone. Their CS is non-existent.
 
Monserrat said:
Luckily, I've only had the misfortune to experience Yodel twice, and neither times were from my own choice.

1st time - pair of headphones to my home address in August 2011. I get carded as I was at work, card says "gone back to depot, will try again tomorrow". 10 minutes later, neighbour knocks on my door and hands said headphones over to me.

2nd time - smoke fluid (used at nightclubs) to my work address in October 2012. Tracking said "couldn't find address, back to depot", where my building has its own post code, is covered with CCTV, and is staffed 8AM-6PM. Next day, delivered ok.

The lying basts.

Oh, and don't bother contacting them by email or phone. Their CS is non-existent.
Click to expand...

My work building has a 24 hours front desk and they claimed no one was there to sign on the first day.......
 
Welshy said:
Aha, what a coincidence! I've just been given the run around by Yodel myself... Ended up cancelling the order after two weeks of getting nowhere.

I seriously don't understand how this company is still operating to be honest with you.
Click to expand...



quite easy

all those "lost" parcels, their being sold on ebay :)
 
Addicted said:
Request a refund on the delivery, I'd personally try to steer clear of any websites who use Yodel and other crap delivery networks like them.
Click to expand...

Quoted for truth. I always claim the excess charge back for next day delivery if it doesn't arrive in the specified period.
 
Great wait in all day and evening to find parcel returned to depot, paid extra for next day delivery too! The retailer was Sports Direct not sure who to contact Sports direct or Yodel?


Parcel Number Current Status Date Time

Parcel returned to delivery depot 16/11/12

VAUXHALL SERVICE CENTRE
 
It;s out for delivery again today, apparently nobody was in yesterday and they left a card :rolleyes:. I was in all day yesterday and no card has been left! Lets hope they deliver today, wish they would give a timeframe rather than anytime until 9pm.

Status Date Time Signatory Branch
Out for delivery 17/11/12 08:28
VAUXHALL SERVICE CENTRE
Parcel returned to delivery depot 16/11/12

VAUXHALL SERVICE CENTRE
No One To Receive Card Left 16/11/12 09:40 NULL VAUXHALL SERVICE CENTRE
Out for delivery 16/11/12 09:10
VAUXHALL SERVICE CENTRE
Arrived At Depot 16/11/12 06:19
VAUXHALL SERVICE CENTRE
Departed Depot 16/11/12 00:51
WEDNESBURY HUB
Arrived At Depot 16/11/12 00:49
WEDNESBURY HUB
Parcel data received awaiting coll. 15/11/12

SHEFFIELD SERVICE CENTRE
 
I sent two items through Yodel last week on 3-5 day delivery and underpaid on them both by £1 (accidently).

They both got delivered two days later.
 
supergluechris said:
And they delivery in that time!

25-10-2012 10:06 --- Solent Depot Delivered
25-10-2012 07:52--- Solent Depot Loaded to vehicle for delivery
25-10-2012 06:51--- Solent Depot Received at delivery depot
25-10-2012 01:38--- National Hub Received and processed
Click to expand...

Indeed, I have ordered many things from these guys late at night and it always arrives about 7:30 with parcel force.
 
Still waiting for the clowns to try and deliver, day 3 of waiting in for them!

Never even been left a card - cowboys! I managed to get my £5.99 next day delivery charged back from Sports Direct as it was meant to arrive on Friday. It best arrive today or I wont be happy :mad:

Status Date Time Signatory Branch
Out for delivery 19/11/12 09:32
VAUXHALL SERVICE CENTRE
Parcel returned to delivery depot 17/11/12

VAUXHALL SERVICE CENTRE
Unable to gain timely access 17/11/12 17:42
VAUXHALL SERVICE CENTRE
Out for delivery 17/11/12 08:28
VAUXHALL SERVICE CENTRE
Parcel returned to delivery depot 16/11/12

VAUXHALL SERVICE CENTRE
No One To Receive Card Left 16/11/12 09:40 NULL VAUXHALL SERVICE CENTRE
Out for delivery 16/11/12 09:10
VAUXHALL SERVICE CENTRE
Arrived At Depot 16/11/12 06:19
VAUXHALL SERVICE CENTRE
Departed Depot 16/11/12 00:51
WEDNESBURY HUB
Arrived At Depot 16/11/12 00:49
WEDNESBURY HUB
Parcel data received awaiting coll. 15/11/12

SHEFFIELD SERVICE CENTRE
 
Not looking forward to tomorrow now, just found out that a new tumble dryer is being delivered by these wasters :(

Apparently thay have to use 2 poorly trained simians to deliver it, by my calculation that increases the 100% chance it will all go wrong by another 100% :( :(
 
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