Some guy has put a fair amount of effort into this, deffo worth a read.
Updated as of 2023-03-07
YouFibre
- Thread starter oldestgregg
- Start date
Updated as of 2023-03-07
YouFibre are live in our town now and of course at £29 for 1gb, I'm all for the move - alas I'm still under contract with Vodafone until November. There is the £1/month for three months offer, so thought I could wait until August and then look to move over.
Whilst I was at work yesterday we had a leaflet posted through the door - the agent has put his name/number and written "£1/month on 1000mb - until your current contract expires". Not had time today, but if they are willing to put in writing I'm only going to be charged £1/month for the next 7 months, looks like I might be able to make the jump sooner.
Won't bother with an IP phone - we rarely use the "landline" and it's there purely because it "comes with the broadband connection". Will feel odd not having a land phone in the house, there has always been a phone around since as long as I remember.
Whilst I was at work yesterday we had a leaflet posted through the door - the agent has put his name/number and written "£1/month on 1000mb - until your current contract expires". Not had time today, but if they are willing to put in writing I'm only going to be charged £1/month for the next 7 months, looks like I might be able to make the jump sooner.
Won't bother with an IP phone - we rarely use the "landline" and it's there purely because it "comes with the broadband connection". Will feel odd not having a land phone in the house, there has always been a phone around since as long as I remember.
On my order confirmation it does state the payment schedule.
But yeah, get your order in.
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Soldato
YouFibre have leafleted my area saying Full Fibre is coming a few weeks ago. This morning received a letter saying I can now get connected 
The only downside I've got is I'm midway through a 24 month TalkTalk contract (Expires May 2024) for g.Fast Fibre 250 service and home phone for £42.00 per month. The letter does say to contact them if you're stuck in contract but want to switch, has anyone done this and if so what was the result? Did YouFibre simply buy you out of your remaining contract with your current provider?
I know a few people have had their service installed, how did it go? Reviews on Trustpilot are positive but would like to see their installation process etc before considering moving to them.
The only downside I've got is I'm midway through a 24 month TalkTalk contract (Expires May 2024) for g.Fast Fibre 250 service and home phone for £42.00 per month. The letter does say to contact them if you're stuck in contract but want to switch, has anyone done this and if so what was the result? Did YouFibre simply buy you out of your remaining contract with your current provider?
I know a few people have had their service installed, how did it go? Reviews on Trustpilot are positive but would like to see their installation process etc before considering moving to them.
It's unlikely that they will buy you out of a contract, what's more likely is that if you give them proof that you're in a contract they will come up with a system where your first 8 months or however long left on your current contract is free, and then your 18 or 24-month contract with YouFibre begins.
If you have the money to pay the early term charges off on the TalkTalk contract then it might be worth doing this after YouFibre goes in - it's normally cheaper than the ongoing cost of the contract as the provider has to take into account the savings they are making by no longer providing you with the service, which for G.fast would be whatever Openreach charge them.
community.talktalk.co.uk
If you have the money to pay the early term charges off on the TalkTalk contract then it might be worth doing this after YouFibre goes in - it's normally cheaper than the ongoing cost of the contract as the provider has to take into account the savings they are making by no longer providing you with the service, which for G.fast would be whatever Openreach charge them.
Cancel your TalkTalk service
We're sorry to hear you're thinking of cancelling. We believe everyone should be able to enjoy affordable broadband, TV, mobile and calls without problems or frustration; if we've fallen short of this in any way, please let us know. We'd love you to stay, but if you're sure about cancelling...
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Soldato
It's unlikely that they will buy you out of a contract, what's more likely is that if you give them proof that you're in a contract they will come up with a system where your first 8 months or however long left on your current contract is free, and then your 18 or 24-month contract with YouFibre begins.
If you have the money to pay the early term charges off on the TalkTalk contract then it might be worth doing this after YouFibre goes in - it's normally cheaper than the ongoing cost of the contract as the provider has to take into account the savings they are making by no longer providing you with the service, which for G.fast would be whatever Openreach charge them.
Cancel your TalkTalk service
We're sorry to hear you're thinking of cancelling. We believe everyone should be able to enjoy affordable broadband, TV, mobile and calls without problems or frustration; if we've fallen short of this in any way, please let us know. We'd love you to stay, but if you're sure about cancelling...
I think I'm going to stick with TalkTalk for a little while longer I don't have the money to pay out on the cancellation charges, plus I'm perfectly happy on the g.Fast fibre 250 service I got from them too. It was the fastest option apart from VM on my estate at the time and does everything I need.
I might be able to stomach the cancellation charges within 3-6 months from my contract expiring. It also gives me time to see how YouFibre copes as a business and their network holds up as they begin to grow as they add customers.
Associate
I'm actually getting their 1gbps package installed tomorrow so I will post some latency/speedtests once that's installed.
Yes, and no. CGNAT just prevents external access to your home typically. Things like CCTV cameras and home automation may be problematic when accessing remotely. They charge £5 a month for static IP although I'll be chancing it to see if they give me one for free as they messed me around with the sign up.
They told me "Guaranteed install by end of March". Great. On the phone to BT, cancel contract as just on a rolling period. But no, they did not install by end of March with their "Guarantee" so that resulted in another £100 in BT's pocket after having to cover March & April.
I've heard of this too, sales guy going by the name of "Danny", although as I mention above in this reply, he "guaranteed" my install by end of March and that never happened. Then he dropped off the face of the planet and started ignoring me.
Fibre currently pulled up to base of house ready for install.
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You need to check this out
Associate
Wired Speedtest
Wireless Speedtest (Right next to Eero router)
Let me know if anyone would like any specifics testing/looking at
Whatsmyip returning an ipv6 address. Will be intending to add on Static IP.
Wireless Speedtest (Right next to Eero router)
Let me know if anyone would like any specifics testing/looking at
Whatsmyip returning an ipv6 address. Will be intending to add on Static IP.
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Associate
Happy that it could be routed round the corner of the house for install in the office room upstairs
Fairly neat overall, couple of wonky boxes but nothing I can't fix with a slight adjustment, that's just being picky.
Fairly neat overall, couple of wonky boxes but nothing I can't fix with a slight adjustment, that's just being picky.
@Delta3D
Have you only got the eero kit or are you able to test with the kit you were using previously?
I'm hoping my asus xt8 doesn't hinder my 1gig line when it gets installed.
The fibrebois are fibreing the top of my road at the moment, so I'm hoping for the good stuff in the next couple of weeks.
Have you only got the eero kit or are you able to test with the kit you were using previously?
I'm hoping my asus xt8 doesn't hinder my 1gig line when it gets installed.
The fibrebois are fibreing the top of my road at the moment, so I'm hoping for the good stuff in the next couple of weeks.
Associate
I used the Eero for about 30 mins then swapped it out for my TP-Link AX5400 as the Eero signal is debatable in places. Also the Eero only has 1 useable Ethernet port on the back, and can only be managed by a mobile app.
Just left my TP-Link set to Dynamic IP and didn't mess with any settings and it accepted it straight away, I know some ISP's setups mean that you have to spoof MAC address of the router they give you, but didn't have any issues with that here.
Speed is pretty much same as before when using ethernet, WiFi is better and more consistently 700+mbps around the house.
How's your ping to bbc.co.uk, 1.1.1.1 and 9.9.9.9? Is the routing decent? I'm glad you're happy with the service!
Having just one eth port means the consumer may need to purchase another bit of equipment.
I get that a lot of people just use wifi for everything, but if you're coming from a provider like Sky / BT / VM where you get several eth ports and you were not made aware of the limitation then I can imagine being a bit peeved.
I get that a lot of people just use wifi for everything, but if you're coming from a provider like Sky / BT / VM where you get several eth ports and you were not made aware of the limitation then I can imagine being a bit peeved.
Having to add a switch is extra mess and another power socket, I appreciate having a couple of LAN ports on the router at least - one to connect to the PC in the office where the connection comes in, and another to connect to the switch in the loft.
Sky got heavily criticised when they went from 4 ports to 2 and went back to 4 in the next router. I can't imagine only having 1 is of any use.
Associate
As below
Pinging bbc.co.uk [151.101.64.81] with 32 bytes of data:
Reply from 151.101.64.81: bytes=32 time=8ms TTL=54
Reply from 151.101.64.81: bytes=32 time=7ms TTL=54
Reply from 151.101.64.81: bytes=32 time=8ms TTL=54
Reply from 151.101.64.81: bytes=32 time=8ms TTL=54
1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 1 ms 100.***.***.1
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 8 ms 7 ms 7 ms 172.***.***.83
9 8 ms 8 ms 8 ms 45.***.***.82
10 * * * Request timed out.
11 7 ms 8 ms 8 ms 151.***.***.81
Reply from 151.101.64.81: bytes=32 time=8ms TTL=54
Reply from 151.101.64.81: bytes=32 time=7ms TTL=54
Reply from 151.101.64.81: bytes=32 time=8ms TTL=54
Reply from 151.101.64.81: bytes=32 time=8ms TTL=54
1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 1 ms 100.***.***.1
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 8 ms 7 ms 7 ms 172.***.***.83
9 8 ms 8 ms 8 ms 45.***.***.82
10 * * * Request timed out.
11 7 ms 8 ms 8 ms 151.***.***.81
Pinging 1.1.1.1 with 32 bytes of data:
Reply from 1.1.1.1: bytes=32 time=8ms TTL=53
Reply from 1.1.1.1: bytes=32 time=8ms TTL=53
Reply from 1.1.1.1: bytes=32 time=8ms TTL=53
Reply from 1.1.1.1: bytes=32 time=8ms TTL=53
Tracert same pattern as BBC.
Reply from 1.1.1.1: bytes=32 time=8ms TTL=53
Reply from 1.1.1.1: bytes=32 time=8ms TTL=53
Reply from 1.1.1.1: bytes=32 time=8ms TTL=53
Reply from 1.1.1.1: bytes=32 time=8ms TTL=53
Tracert same pattern as BBC.
Pinging 9.9.9.9 with 32 bytes of data:
Reply from 9.9.9.9: bytes=32 time=8ms TTL=54
Reply from 9.9.9.9: bytes=32 time=8ms TTL=54
Reply from 9.9.9.9: bytes=32 time=8ms TTL=54
Reply from 9.9.9.9: bytes=32 time=8ms TTL=54
Tracert same pattern as BBC.
Reply from 9.9.9.9: bytes=32 time=8ms TTL=54
Reply from 9.9.9.9: bytes=32 time=8ms TTL=54
Reply from 9.9.9.9: bytes=32 time=8ms TTL=54
Reply from 9.9.9.9: bytes=32 time=8ms TTL=54
Tracert same pattern as BBC.