See my editThanks anyway, I'll leave it then.
See my editThanks anyway, I'll leave it then.
See my edit
Message them on X(twitter) and tell them you want to go to a smart meter if you cant see the option in the online account.
Just a traditional old style meter I think. You need a smart meter for the 30 minute readings and then choose a smart tariff.Right, thanks.
So what I have now isn't even a SMETS1 meter? It's something pre-SMETS?
Just a traditional old style meter I think. You need a smart meter for the 30 minute readings and then choose a smart tariff.
Correct, SMETs1 meters didn't start being installed until 2012 yours is 2005 so pre Smart.Right, thanks.
So what I have now isn't even a SMETS1 meter? It's something pre-SMETS?
Correct, SMETs1 meters didn't start being installed until 2012 yours is 2005 so pre Smart.
Try on their website just after midnight Monday morning that is when they offer new installs.Right, sadly no slots available with Octopus at the moment, so they'll contact me when a date comes up.
Try on their website just after midnight Monday morning that is when they offer new installs.
My meters have a display that looks as if it is a PAYG meter. Just ignore, think it is normal/ some side effect of how the IHD is setup.My IHD failed on Thursday and seems to be picking up somone elses meter as under the meters section I have three entries now, one of which reads unknown. Also my gas meter seems to think it's a PAYG meter now and even shows how much credit there is. I am thinking that the Gas meter showing as a PAYG meter is the unknown one and it's all been too much for the IHD which now displays a blank screen. I contacted Octopus who confirmed that both my meters are credit meters and can't understand what has happened. They are sending me out a new IHD of the latest version.
According to the Department for Energy Security and Net Zero (Desnez), 2.7 million were not operating in smart mode as of June 2023. It has since revised this figure to 4.31 million, citing reporting errors from a minority of suppliers.
At the end of last year, 3.98 million were faulty.
Energy UK, the trade association for the energy industry, says suppliers must replace broken meters.
Its frustrating when it stops sending readings because they actually save us a lot of money combined with solar etc. That said, even if you switched to a smart meter and it stopped working you wouldn't be in a worse position, it would just function as a normal meter so refusing to switch because it might go wrong at some point is not really a great stance to take.- I know a link to a related article was posted earlier, just thought for some BBC would hold more credibility.Smart meter figures: Nearly four million not working properly
Customers report being hit by hefty bills caused by smart meters not working properly.www.bbc.co.uk
Won't be in any hurry to get ours replaced. I embrace tech but this is just silly, smart meters have been around since 2011, it is silly that after 14 years we still have issues....
We'll end up paying for the suppliers replacing these meters despite this being their issue.
Free energy? Sounds like another bonus for the smart meter! (I'm assuming this case is specific for Gas right?)Been waiting 4 months for them to send someone out to fit a new battery to my smart meter, not been billed for gas for 3 months, and can not give them readings