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Glad to hear it,I ordered this a 8GB usb flash drive for my daughter only to receive an empty box
I thought I'd post an update on DPD's performance so far.
DPD are the most reliable courier I have ever experienced. Here is some data.
Claims
In the last week we have not had cause to make a single claim for loss or damage with DPD. Not one. With DHL we had to submit claims for a minimum of 10 instances of loss or damage per week. Sometimes this figure rose to 15.
Exceptions
In the last week DPD failed to deliver 0.6% of consignments on time which equates to 6 consignments per 1000 (most of these were the result of customers providing an incorrect postcode). DHL's exception rate was 3.4% which equates to 34 consignments per 1000.
Put simply, the change to DPD has resulted in a vastly more reliable and careful delivery service.
Not for free, no as it's quite expensive.Will ocuk give the option for a direct swap at the door for some RMA items though? Or is that not possible? DPD do this with netgear, so be great, if I have an RMA I can pay a little extra and have the replacement sent with courier to swap at the door.
Yes it doesDoes the free delivery remain?
I just ordered another 24", with DHL it was a complete nightmare getting my last one delivered, will post back with DPD review (hopefully tomorrow )
Will there be lowering of prices with the cost saving move to DPD?