*** Sky TV Cancellation & Negotiation Thread ***
- Thread starter psd99
- Start date
Associate
Hate to think how many customers are leaving Sky due to price increase ?
Soldato
Yes but for all the leavers there are silly people who don't negotiate or can't be bothered and there the ones that continue sky's profits.
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Associate
Some customers are paying crazy prices , lucky enough i called the winback team and got big discount on TV & Broadband for another 18 months including the price increase for April
Soldato
The latest price increase is pushing my contract up 17.5%, once again going to cancel mid contract as my contract states the maximum it can be increased is 10%. Only just got the account fixed from the other issues it had.
Soldato
- Joined
- 28 Oct 2011
- Posts
- 8,405
Just crazy.
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Associate
Still charging for normal HD and i would not waste my money on Sky CinemaAnd another.
Lucky i got normal HD free , they must be loosing so many customers
Soldato
It literally is almost criminal at this point in time, it's like charging £40 for ADSL2 still.
Associate
I was paying £56 per month now i have the same package for £34 per month including April new prices so you can get good deals with sky but its hard and stressfull
Had they bothered to send me anything like that within the first couple of weeks after leaving I could have been tempted - more so if the wife had grabbed it before me.And another.
But all too late now. Number of months I've been clean any monthly fee is too much.
If they offered me all of their standard channels in HD for £10/month I might be tempted (saves on the NowTV passes every so often), but even then, that's still £10 a month (which would become at least £15 before contract was up).
Soldato
3rd agent finally cancelled the contract. No penalty, 5 months in to a 18 month contract.
They've introduced a new term where once the cancellation has gone through you can't re-negotiate. That 50% off leaflet is cheaper than what they'd increased my price to after telling me I was on the best deal and everyone's price had increased.
They've introduced a new term where once the cancellation has gone through you can't re-negotiate. That 50% off leaflet is cheaper than what they'd increased my price to after telling me I was on the best deal and everyone's price had increased.
Associate
If anybody is struggling to get a good deal - go to the " Winback team " they are apart of Sky not a lot people know about the dept
Asked to be put through , don`t talk to customer service its a complete waste of time
Asked to be put through , don`t talk to customer service its a complete waste of time
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Soldato
Been spoken about many times in the thread.
We've now been without Sky for a year this month and have zero intention of going back. They offer very little that you can't get elsewhere and as for charging for HD in 2024... they'd charge for colour if they could!
And another.
After looking at that can’t you tell them you only want the Ultra HD and you no need the normal HD
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I think this is the year I leave Sky. I don't watch the movies or sport and I begrudge paying for free to air channels. Problem is, I just can't be bothered getting an aerial and running it to every room. I'm hoping Freely is the answer.
I'm going to give my notice on Monday, the jump to £108 for signature, movies, sports and 4k and no internet/phone etc is the kick in the teeth I needed to leave.
Associate
Sky must be loosing thousands of customers at this rate due to price rises
With that kind of spend they'll surely give you a good retention deal if you do try to leave