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- 23,190
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- Was 150 yds from OCUK - now 0.5 mile; they moved
And what company? and where are you based?
IT helpdesk.
- Thread starter Ace Modder
- Start date
And what company? and where are you based?
Erm.........big companies with lots of PC's?
I'm based in Luton, obviously I'm not giving the company name. I was just letting you guys know there are jobs out there which pay well.
WTF do you have to do as this '1st line'
I reset passwords, create users, log calls to our 3rd line people.
Its meant to be 2nd line too but its not. I also have projects I am supposed to do but I spend too much time here to be able to complete them.
14K for second line...sucky company :/
I'm on less than £14k and I'm the SysAdmin, Webmaster, Postmaster and the "it's got a light so it's technical" guy of a (vaguely) international company.
Sucks to be me
Where do you work? I'm on 16k for anything that has a plug. Mitel system was a right bitch to get my head round.
True. You need a degree in Mitel Phone Engineering to be able to understand most of it. But at least the VoIP ones have a web interface. The old ones need a serial connection and proprietary software.
And I work in a soon-to-be-closed company. We got bought out a few months ago, and they've just announced that we're all canned.
Way ahead of you... I've been headhunted by the people that bought my old company.
More money and they want specific skills that I apparently have. Win/Win.
True. You need a degree in Mitel Phone Engineering to be able to understand most of it. But at least the VoIP ones have a web interface. The old ones need a serial connection and proprietary software.
And I work in a soon-to-be-closed company. We got bought out a few months ago, and they've just announced that we're all canned.
Way ahead of you... I've been headhunted by the people that bought my old company.
More money and they want specific skills that I apparently have. Win/Win.
Thats good news. Congrats
Ace, if you're interested send me your CV. Email in trust. Ill pass it on to my HR manager. The firm is based in Birmingham City Centre, which shouldnt be too hard for you as I see youre in walsall.
You should start on a good salary, about 19k+
Something I should tell you though, if you do decide to work here you'll be working for a law firm, and it will be tough and you'll need to be pretty thick skinned. Thats generally the case though for most 1st line roles.
- Joined
- 8 Sep 2003
- Posts
- 23,190
- Location
- Was 150 yds from OCUK - now 0.5 mile; they moved
Done matey
OP good luck with your search, seems some kind gents are really willing to lend you hand here! 
We've just move don to the whole Mitel shannigans too... about as unintuitive as you get, but once you learn the basics they're alright. Only problem we're having is that because the laptop ethernet connections now rely on the phone, they seem to be screwing up rather more often resulting in numerous phone reboots. Ahh, the sweet smell of progress. Oh well, at least once my branch of the office implements it there'll be no ****ing patching to worry about any more.
We've just move don to the whole Mitel shannigans too... about as unintuitive as you get, but once you learn the basics they're alright. Only problem we're having is that because the laptop ethernet connections now rely on the phone, they seem to be screwing up rather more often resulting in numerous phone reboots. Ahh, the sweet smell of progress. Oh well, at least once my branch of the office implements it there'll be no ****ing patching to worry about any more.
30k + for 1st line support? Jesus... tell me that's the centre of London please!
I work for a FTSE 100 software house/IT company and it's just not possible to earn that kind of money that far down the ladder.
EDIT: Just to add I'm not in 1st line support thankfully (actually a software dev) but have always found http://www.planetrecruit.com/ (got my current job thru here) and http://www.cwjobs.co.uk very good.
I work for a FTSE 100 software house/IT company and it's just not possible to earn that kind of money that far down the ladder.
EDIT: Just to add I'm not in 1st line support thankfully (actually a software dev) but have always found http://www.planetrecruit.com/ (got my current job thru here) and http://www.cwjobs.co.uk very good.
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Yeah 30k is beyond the salary band for even a Senior Technical Analyst in my (Also FTSE 100) company... my friend works for an investment bank and has only just been offered 30k and that's bang in the centre of London.
you jammy git. 30k+ for that!
nice one CLAWS, nice to see others helping eachother out