Why are IT Techs so up their own bottoms?

You would be surprised at the arrogance of some users, one problem a few weeks back i couldnt do so i passed it to a mate and he sat their listening to a load of crap saying i was basically incompetant, had ill manners and could fix the problem.

Turned out to be some bulging capacitors so was still under warranty, right cheeky bint.
 
easyrider said:
Apparantly a degree in computer science gives you the key?:confused:
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You just mix up CS and IT. CS is a branch of mathematics so hardly anything you learn on the course will help you with a techy job. I'm just saying personally I would feel like I was underachieving if I took a job which I could have got straight after a-levels, obviously it differs by person.

This is way offtopic anyhow. I tend to agree with what bam0 says.

bam0 said:
Deskside support techs are, IMO, the worst. The think they are knowledgeable engineers, when in fact there are merely semi trained, easily replaced, 10 a penny, technicians. You can also pretty much guarantee that the IT dept will be full of people abusing the company's facilities downloading and passing round music, videos, games etc.
I'm just grateful that my team has the autonomy and expertise to handle our own requirements.
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Normally I would agree with the sentiment in the OP, but where i work the IT guys are really nice guys who don't condescend. There's one guy who's a genius (and the fastest typist I've ever seen) and he even asked MY advice on putting windows on to an Asus EEE.
 
Una said:
You just mix up CS and IT. CS is a branch of mathematics so hardly anything you learn on the course will help you with a techy job. I'm just saying personally I would feel like I was underachieving if I took a job which I could have got straight after a-levels, obviously it differs by person.

This is way offtopic anyhow. I tend to agree with what bam0 says.
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I'm not mixing up anything.

Your approach on this is so naive.

Your CS degree is giving you a false sense of Superiority ,making you think you

are above a TECH/SYS admin job.
 
easyrider said:
I'm not mixing up anything.

Your approach on this is so naive.

Your CS degree is giving you a false sense of Superiority ,making you think you

are above a TECH/SYS admin job.
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You only need to compare job requirements for a software developer compared to desktop support for instance. Pretty much all junior software developer jobs require a degree where as you can do tech support straight out of school. Obviously by that you can see which is the higher skilled job.
 
Una said:
You only need to compare job requirements for a software developer compared to desktop support for instance. Pretty much all junior software developer jobs require a degree where as you can do tech support straight out of school. Obviously by that you can see which is the higher skilled job.
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I'm not disputing that.

The arrogance to say " Underachieving " because one has a degree and

works in a job that doesn't require one is balls.

Thousands of people with specialised degrees get entry jobs in certain sectors.

As a way in.

2 yrs later they have opportunities abound.
 
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easyrider said:
I'm not disputing that.

The arrogance to say " Underachieving " because one has a degree and and

works in a job that doesn't require one is balls.
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I never said that. I said personally I would feel like I had underachieved if I had to settle for a job which didn't require a degree after completion of it. Would make me wonder if it was really worth the 3 years of hardcore effort it required and that I would not be using my skills to the maximum potential.
 
Una said:
I never said that. I said personally I would feel like I had underachieved if I had to settle for a job which didn't require a degree after completion of it. Would make me wonder if it was really worth the 3 years of hardcore effort it required.
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Most don't settle for the job.

Thats the reason they get educated to degree level.

I know many people who work for the BBC that started out as researchers

that now handle budgets of millions of pounds.

You don't need a degree to become a TV researcher...But they did it to get in.

Its as simple as that.
 
easyrider said:
Most don't settle for the job.

Thats the reason they get educated to degree level.

I know many people who work for the BBC that started out as researchers

that now handle budgets of millions of pounds.

You don't need a degree to become a TV researcher...But they did it to get in.

Its as simple as that.
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You're still getting IT and CS mixed up. If you've done a CS degree and want to work in a role that utilises the skills you've developed, why the hell would you take a desktop support role? It doesn't typically open opportunities in the field you want, doesn't utilise your skills so they stagnate and doesn't develop you in the direction you would want. IT and computing aren't as related as you seem to think they are.
 
The head of IT in the chain of companies I work with is based where I am. He's sooo lovely! We have very similar taste in music and if I haven't heard an album or something I'll come in and it'll be on my desk. Very lovely, modest man who puts up with far too much crap to be honest!
He keeps me sane though, the rest of the office are up themselves, and like - 3 times my age!
 
Caged said:
Why is IT not doing work experience such a major issue to you?
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Because I'm the bloke you come to when you want to do WEX in the UHNS in Stoke which is one of the biggest in the country and deals with 470,000 local residents and 3 million from the wider community.
Part of my job is to process 100's of requests (only on a monday) from all over the country for scores of different depts in the NHS.
The only people who turn WEX down are IT and its got nothing to do with passwords or data.
Its OK to go and see a lady's fairy pot or watch somebody having an operation but its not OK to see a printer being set up to a computer.
Pathetic.
 
I love some of the sweeping, generalised comments in this thread.

An individuals experience of one thing, regardless of how frequent, is far from an accurate representation of the whole.

Get over it.
 
What a load of tripe, i dont see myself "up-myself", yes i do have a snigger when someone is trying to do something stupid, but i take time to explain their mistake.
 
jamiemoles said:
d) Ask for new user accounts in advance of them starting
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And also, ask for a new computer for aforementioned user in advance of them starting! :mad:

It's the pressure I'm put under that makes me somewhat grumpy, at times; people not grasping the concept of priorities.

However, I'm in a department of 3 and we all get on with everyone, so lumping us all in with the arsey ones is a little unfair. :)
 
dmpoole said:
I don't say this lightly and its come after years of experience but virtually every IT Tech I've come across have been up their own ass.
Every one has come over as arrogant and as though they're a few steps up the ladder from 'normal' folk.
From the years I spent at a factory, fixing PC's in a local school, working at a juvenile prison, visiting many shops including the blue shirts and now working at the NHS - every Tech guy has been arrogant and I've met quite a few.
This even extends to work experience - every department at the NHS will allow work experience but IT flatly refuse.

Perhaps I've just had bad experiences but I've yet to meet a nice one.

Ooops - could have sworn I was in GD (first time I've done that).
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Its the only enjoyment we get out of our sad little lives.
 
Probably because 99% of users that they support are idiots and would frustrate even the most saintly person. Jesus would lol at most IT users.
 
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