visited the purple shirt place tonight,

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Soldato
Joined
21 Nov 2004
Posts
13,558
Location
Wishaw
and i'm still feeling the urge to punch someone.


went in with the specific intention of buying a cheap laptop for the mother in laws birthday

no problem first piece of advent crap we found, dual core intel chip 3 gig ram and win7 that'll do for facebook.

so accosted a sales person and explained i wish to purchase said laptop.

so you'll be wanting a back up disk with that for only £10?
erm no

but you really need to get a back up disc for it and its only £10
erm no if it carks it i'll reinstall win7 or whatever i have to hand ta

but that will invalidate your warranty.

erm no

i'm sorry but i think you'll find its illegal to install any copy of windows other than what is provided by the manufacturer

erm no it isnt

you cant install any other copy of windows as the laptops bios will be locked and you cant change the operating system withour flashing the bios first


at this point i started to loose the rag a tad told said employee to shove his warranty his backup discs, his 3 for 1 anti virus and his laptop up his backside, walked out and drove to the other purple shirt place on the other side of town


same laptop in stock found a sales monkey and explained i wanted 1 laptops no backup discs no warranty just said laptop for the pricely sum of £336 with nothing else attached thankyou very much

how are you paying?

card

oh right would you be interested in the extended warranty at £xx per month which covers accidental damage?

no

but its only £xx per month and it could save you a fortune in case of any accidents or mishaps


at this point i felt a strange zen like state take over my body and i swear if the wife hadnt intervened i would have inserted a bleeding laptop up his back passage sideways

i ended up walking away leaving the wife to deal with him and sat in the car wondering how many ways i could kill someone using only a usb cable?


jesus, having made a couple of purchases at the said purple shirt place last year i had no issues of being lied to or being pressured into paying for warranties i dont want or "backup discs" funnily enough there is a backup partition on the lappy we bought so why on earth would i want to pay a tenner for a dvd with the same? it just seems that they have decided that every person walking in the door will be brow beaten into paying for something they dont want
 
I went to buy my mum a netbook from there about a year ago, just as the sales employee was about to ask if i wanted xy and z, i just said "Do you want my money?" He said "Well of course sir" i said "Good, you can have it if you dont try and sell me anymore rubbish"

And the moral of the story is, the employees are idiots in every sense of the word. I ended up ordering it online :rolleyes:
 
since when did they start charing for "backup discs"?

and are the staff surgically altered so they cant hear the word no?

the first shop i was in i said no at least 4 times to the bleeding backup discs and he still kept pushing
 
They're trained to be like that. Also they're on comission so they get paid more if they flog you all the rubbish they're trying to sell.

That said I wouldn't go anywhere near that place. They treat both their customers and their staff terribly.
 
I know how you feel! I just wanna buy the damn product with no freakin hassle. Normally I just do everything online so I don't get stalked around the shop giving me offers which i don't want.
 
Borrish said:
They're trained to be like that. Also they're on comission so they get paid more if they flog you all the rubbish they're trying to sell.

That said I wouldn't go anywhere near that place. They treat both their customers and their staff terribly.
Click to expand...

We don't get commission.




I actually work for Dixons Retail so I know what would have been asked, sadly we are targeted on attachment's...On that laptop Advent 201? there is no margin in it...so customers taking AV/bag/Tech Guys is where the money is made....Selling the What ever happens is the big one.
 
You reacted fine. Walk away is the best thing you could have done in that situation.

But why don't you just get one from OcUK or something?
 
Borrish said:
They're trained to be like that. Also they're on comission so they get paid more if they flog you all the rubbish they're trying to sell.

That said I wouldn't go anywhere near that place. They treat both their customers and their staff terribly.
Click to expand...

Used to work for them and I can confirm they do not work on commission. That was stopped years and years ago.

Still, they're trained to push every single little extra that they can. I've purchased quite a few things over the years from them and have never had the hard push. Maybe I'm just too affable.

Dodgy advice abounds, and I'm not surprised they've gone to the point of offering to burn your backup discs off for a tenner, LOL.
 
LOL

In other news someone walked into MacDonalds, bought a big mac meal and was seriously disappointed that it didn't look like the one in the picture...

Seriously OP - have you never been to visit the purple shirt people before? Why get angry or start debating something like this, just buy the laptop and leave.

I bought a phone today, I knew the salesmonkey would try to sell me insurance, I knew I'd say no and I knew the salesmonkey would try some sort of 'objection handling/cheap sales chat', I just smiled and said no thanks and the sales monkey gave me my phone. Storming out and going to another shop because some salesmonkey is acting like a sales monkey normally acts is just silly.
 
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