visited the purple shirt place tonight,
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ok i'll ask you, how many times would you have to say no to someone before loosing the rag and walking off?
repeatedly told him DID NOT WANT, he ignored what i was saying so i took my business elsewhere
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Just noticed . . . you're a Weedgie . . . explains everything Jimmynext person that says i have anger issues get their legs broken...
Just noticed . . . you're a Weedgie . . . explains everything Jimmy
erm the polite term is weegie ******* thank you very much
lol
I tend to avoid the purple shirt place and its ilk but when I do go in I rarely get the 'hard sell' (or whatever they call that nonsense you were bombarded with).
But when they say something along the lines of, "You need to buy this ridiculously expensive HDMI cable" it does worry me a bit. I have to ask myself, "Bloody hell, do I really look that stupid?"
If the customer got that way then it's the salespersons fault.
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A cousin of mine bought a Dell laptop from there last year. He had the choice of getting one with Norton security installed or without. He chose to buy one without as it was cheaper. The guy told him that if he did that he wouldn't be able to use it on the internet.
What a load of total, utter nonsense! He bought it without the security, took it home and put AVG free on it. Why these people spout such drivel is unreal.
What a load of total, utter nonsense! He bought it without the security, took it home and put AVG free on it. Why these people spout such drivel is unreal.
Heh, you've never worked in a shop before then
I have, 8 years in electrical retail.
Soldato
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Aren't you the charmer. Did your wife appreciate being abandoned in the store?
Hm, so in those 8 years you've never come across a customer that flipped over something silly or came in looking for an argument?
This is perfectly true.
Having worked at said place, it is dire. Sales colleagues are taught to overcome objections, yet many of them cannot and blatantly BS. It is sad and I can see why the OP is so annoyed.
I worked as sales and hated it, I've worked as Customer Services, and hated it. The only thing I did enjoy in there was merchandising ...
Funnily enough I had a grievance meeting today
She was still working in her purple shirt... ohhh
As a former employee (last century thankfully) the salespeeps are under pressure from management to push the added extras. The purple shirt place are basically knocking the PCs out at a low margin and make a huge markup on the extra's which is where the profit comes from. The salespeeps at that time were on a low basic wage and got a better rate of commission on the extras as an incentive.
It's the same with the partner store that sells TVs and the like. No margin on the TV, hence why they try and stiff you with a £50 HDMI cable that's "essential" to connect up your Sky HD box.
The salesdrones are not technically trained so don't realise what they're spouting is rubbish.
You were at the till, just pay up and leave.
And you took your business elsewhere, you stuck it to the man. the same man that you went and fed your money to in another store. Well done. you achieved nothing
Of course there was the odd drunk
I worked all over the North West, Wirral, Warrington, Liverpool, Chester, Widnes, Runcorn and Northwich. Nobody got upset at anything I told them because I took the trouble to learn about the products and made sure they were happy with their purchase. You can't argue with that.
I did have colleagues that got into trouble. One was taken to court for telling lies during a sale of a washing machine. The customer paid £600 and it didn't have any of the features they'd asked for. He assumed it did everything because it was expensive. They got their money back, he lost his job.