Rear ended :(

Both my Grandparents and my Step Mother have both been in very similar situations in the last year and two years respectively. They have explained their experiences, so I have an idea of what to expect. I also know how I felt last time I was rear-ended, that went away within about a week, and that was nothing compared to how I am now.

I wish you could experience how I feel right now, if only for a minute, I doubt you'd be so pessimistic then.

Also, as I've said, my first thoughts were ouch, Lauren & Baby, followed by some swear words that were going to be delivered to the driver that hit me. I was in a fair bit of pain six hours later, and that is when it crossed my mind.

Shock horror, perhaps there are some honest people in the world.
 
MikeHiow said:
I wish you could experience how I feel right now, if only for a minute, I doubt you'd be so pessimistic then.
Click to expand...

I've been there.

Quite a number of years ago I was the front seat passenger in a Ford Mondeo driving through a green traffic light at a junction. Out of nowhere, a fast moving police car appeared, with its blue lights flashing. The driver of the car I was in saw the car, and stopped to allow it to pass.

The 17 year old driver of the Ford Escort behind us did not, and drove right into the back of the Mondeo.

I had an aching neck and a bad back for 3-4 weeks. It was a bloody nuisance, and pretty painful.

It went away without several thousand pounds of whippy compo.

As an inside, interestingly, because he witnessed the crash and was therefore deemed to be involved, the police officer stopped and explained how he was required to stop and remove himself from duty, and abort his attendance at the call he was travelling to!

At the end of the day only you will ever know how much pain you may or may not be in, nobody else will know, nobody else can measure it and nobody else can prove it. It is therefore entirely in your own hands how much of a big deal you make about it and how much whippy compo you receive. Which is exactly what I dislike about it. The fact you were so quick to think about it just doesn't sit right with me.

But clearly we won't ever agree - so lets agree its stalemate.
 
Last edited:
*Sigh* Everybody knows by now that if you are in a rear-ender (Wahey!), that you always claim for compo and NEVER post that you did on OCUK :p

For the record i've only been hit from behind once (in a car :p) and it was sorted outside insurance, and so i'm not a money rinsing gurner before anyone starts.
 
Of course the "ultimate" in good luck is to be rear ended by an emergency services vehicle :)
 
I was in a non fault accident a few year back and ended up with a bad ass headache, after a few days I went to hospital to get it checked out and I had a concussion lol
 
Someone reversed into ym step dads 911 whilst waiting at a junction last week.

Dozy passenger got out and said ast first it must have been his fault as it's always the person behinds fault isn't it?!? Then the womans husband who was driving got out and said sorry all his fault :)

He rang his insurers and all they seemed to care about was getting him another 911 whilst his was being fixed and that someone will call him about the personal injury claim within 72 hours.

I saw the damage, all front bumper damage, a couple of scratches on it as well as one little chunk taken out and a raised bump where it's been pushed back onto something behind. Was at about 5mph, he told them he doesn't need a car, he doesn't have whiplash and he just wants it fixing.

Third parties insurer rang him today and said just get it fixed and we'll send you a cheque lol.
 
Well I won't ever use Helphire again.

I spoke to them yesterday, I was told they would have to take my details and get back to me. Later in the day they requested that I fax two proofs of address which were done instantly, and to call and leave a message one I had (Which I did).

By mid-day today I hadn't received any calls, so called them, after two different departments telling me they had no idea who I was, I finally got through to someone who had a clue and told me they had problems with their fax system yesterday and that they couldn't recover the faxes (nice of them to call and tell me). Today I've faxed over again, was promised a call back which I never got, and at 15:00 I decide to call back again, only to be told the person that is dealing with my case finishes at 3.

I will give them an opportunity to rectify the situation tomorrow before finding someone else that can do the job properly.
 
I missed that one, sorry.

I've had more than one recommendation for each to be fair, I just went with the one that was recommended first.

Just had a call from Countrywide to confirm that the other party have admitted liability, thats at least one bit of good news today (not that it would have been a problem anyway).
 
Last edited:
Call them tommorrow morning, first thing. If they don't impress you with efficiency from the first step, tell them you want nothing more to do with them and try another firm, such as Europa.

Rinse and repeat.

It's worth knowing that its likely that had you gone with your insurer they'd have passed you to Albany Assistance, who are... Helphire anyway. And you'd then have had no choice but to deal with them, so you are still going about it the right way.
 
Yes, I was rather shocked to be passed to Albany Assistance earlier when they were trying to find "me". Considering when researching, I heard loads of good things about Helphire, and a fair few bad things about Albany - although, this could be customers that have gone through their "legal cover" included with the Admiral Group companies, and locked in to their terms.

I fear changing to Europa could result in another two day delay, which is why I haven't done it already, but hopefully Helphire well get their arses in gear tomorrow morning, and it was just down to a higher workload after the faxes died, as well as my faxes going missing.

I moved things on a little today as well by getting an estimate from a local citroen franchised bodyshop, of whom I'm friendly with and have seen some fantastic work coming out of, so I'll have an estimate tomorrow morning ready to pass on to them.
 
Well this is all going smoothly, the car should be going into the body shop very soon and everyone is happy.

Except, I was rather annoyed to find out that the third party's insurance company passed my details onto an injury specialist, who lied to me on the phone claiming he was instructed by first my insurance company, and then my accident management company.

Luckily I saw straight through his tactics (naming my insurance company, changing his story etc.) but surely there is some issue with data protection here, as I haven't agreed to let them pass on my details to anyone, much less to anyone so questionable.

After I kicked up a fuss, I've just had a phone call from a manager to apologise, which is a decent enough token I guess, but still worrying none the less.
 
Holy thread revival Batman.

Received £2.5k today with my OH receiving £2k a few weeks previous.

Not a bad outcome at all.
 
You must log in or register to reply here.
Back
Top Bottom