Soldato
- Joined
- 2 Dec 2006
- Posts
- 8,204
8igdave, I would like to apologise about the issue and I have raised this with the Manager of the department he works in, and rest asured this issue will be dealt with.
I understand your frustrations, however there are no 650Ds in Europe for another 6-8 weeks as far as I'm aware other than the stock with the noisey fans. What Corsair have done is emergency air shippped the "fix kits" from the Far East. The cases themselves cannot be air shipped as the costs for Corsair would be massive, they get shipped on container ships which take around 8 weeks to arrive in the UK.
The cost for air shipping a pallet comes in about £500 a pallet and when there are only 10 cases to a pallet then I'm sure you won't want to pay £50 more. I wouldn't.
Thankyou for your post. I do indeed hope it is fixed as otherwise you are just leaving your self open to other frustrated people demanding refunds for all sorts of products if your staff aren't even going to bother to actually find out the answer before they reply.
What you say makes sense, it is a pitty to pay £140 for a case and have to then fix it but it is a very nice case so I shall make do. Thanks.