iPhone 3gs crack on casing

Vanquish-Storm · 4 Apr 2011 at 16:18

My iphone has started to develop a small crack (which i assume will get bigger in time) in the casing near to the charging port at the bottom.

Is there anything i can do to get this fixed?

My iphone is covered under applecare

wozza2k · 4 Apr 2011 at 16:20

Structual weakness, Apple may very well swap it out if the general condition of the phone is good...

Vanquish-Storm · 4 Apr 2011 at 16:23

is it a known issue?

the phone is over a year old (but has 1 year applecare still) and is in perfect condition baring this small crack forming

wozza2k · 4 Apr 2011 at 16:34

I think it happens, i know a few people who have had the same problem and they've all looked after their phones. It is what i consider to be a weak point on the phone

charltonfan1 · 4 Apr 2011 at 16:39

yeh its a common problem. If its still covered under warranty or applecare they will fix/swap it for you.

My white 3GS (18 months old) now has about 15 tiny cracks at the bottom

adscan · 4 Apr 2011 at 20:28

I have heard that White iPhones are more likely to crack. Don't know how true this is.

Vanquish-Storm · 4 Apr 2011 at 21:15

Mines white....

Burned_Alive · 4 Apr 2011 at 21:20

Apple will actually replace your iPhone out of warranty for this issue.

2 of my friends have had theirs replaced this way.

Vanquish-Storm · 4 Apr 2011 at 21:31

how big was the damage on theirs?

Burned_Alive · 4 Apr 2011 at 21:33

One of them had a crack from the dock connector that was 1-2cm long.

rpn · 4 Apr 2011 at 21:54

I have the exact problem with my 3GS and got it replaced by Apple with minimum fuzz. Make an appointment with the bar (Genius) first.

Robbo · 4 Apr 2011 at 21:59

Apple will swap it, get down to the Apple store.

Andr3w · 4 Apr 2011 at 22:00

I've got a massive crack on mine, back of the console port.

White 3GS! Had it 18months.

Robbo · 4 Apr 2011 at 22:07

Take it down to the Apple store, go in and say you are disappointed and you believe there is a structural flaw, you might be lucky.

charltonfan1 · 5 Apr 2011 at 12:24

Robboftw said:
Take it down to the Apple store, go in and say you are disappointed and you believe there is a structural flaw, you might be lucky.

Might give this a try as it will improve resale value if they do replace it.

Mine is jailbroken though which always makes me worry about them refusing to serve me

Robbo · 5 Apr 2011 at 12:43

charltonfan1 said:
Might give this a try as it will improve resale value if they do replace it.

Mine is jailbroken though which always makes me worry about them refusing to serve me

Factory reset =

daveash · 5 Apr 2011 at 15:24

Burned_Alive said:
Apple will actually replace your iPhone out of warranty for this issue.

2 of my friends have had theirs replaced this way.

This is true, I've swapped out mine, my Dad's and two of my friend's for this issue. It's a known fault. Just drop into an apple store and they should sort it for you. If they don't, visit another one!

K1LLSW1TCH · 5 Apr 2011 at 15:33

Will they swap/repair a 3G as well? Mine has developed a small crack near the dock connector.

Robbo · 5 Apr 2011 at 17:05

Possibly.

K1LLSW1TCH · 5 Apr 2011 at 17:39

Robboftw said:
Possibly.

I'll probably ring them before I venture out there, the parking in Cardiff is diabolical, it's cheaper to just park and ride. But I hate buses.