Soldato
- Joined
- 24 Apr 2011
- Posts
- 5,455
Well done OP on your claim, enjoy your goodie bag 
Logitech been ripped off - to grass or not?
- Thread starter Terrier_Jimlad
- Start date
Associate
- Joined
- 22 Jan 2008
- Posts
- 1,311
- Location
- King's Lynn, Norfolk
E-mailed Logitech earlier this week regarding a fault with a Dinovo Mini and the replacement should be with me tomorrow. Really outstanding service.
Good to see OCUK helping with alerting Logitech about the scammer, and congrats Jimlad on the goodies
Good to see OCUK helping with alerting Logitech about the scammer, and congrats Jimlad on the goodies
- Joined
- 4 Nov 2006
- Posts
- 2,752
- Location
- Yorkshire
Sadly, it is, but I think there is a huge difference between a regular joe getting one or two items from them, and someone who is making tens of thousands a month selling them on eBay IN the buyer's name without their knowledge.
Hopefully OCUK will put my goody bag inside a nice Corsair 800D and send me that too
Logic fail tbh...
If he's not scamming Logitech and is perfectly entitled to be doing what he is doing then informing Logitech or anyone else is going to have no effect on the guy anyway.
More likely he is scamming them and informing them quite rightly could lead to action being taken against him.
either way - no reason not to inform them.
Permabanned
- Joined
- 25 Oct 2004
- Posts
- 9,078
Seems this has already had an impact on Logitechs CS, my Z-5500's decided to stop working totally a few days ago, contacted CS who asked for the usual picture of item + reference number, the serial number of the speakers etc only to then turn around say please return the whole set to them at my expense! as they wont supply postage.
So thats ~£50 to return my faulty speakers to the netherlands.
So thats ~£50 to return my faulty speakers to the netherlands.
Why not ask them to give you a new set and do an exchange via UPS courier? That's what they offered with my G19, shortly after, theysent me a new one without taking the old one back.
Permabanned
- Joined
- 25 Oct 2004
- Posts
- 9,078
I'll see what the rep replies with he's being a bit of a twit to be honest.
Keeps changing what he will do.
Keeps changing what he will do.
Caporegime
- Joined
- 18 Sep 2009
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- 30,515
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- Dormanstown.
Hopefully this doesn't become common place.
Associate
- Joined
- 7 Oct 2008
- Posts
- 806
- Location
- Birmingham
Aye, would be a big shame.
Soldato
- Joined
- 8 Oct 2008
- Posts
- 2,688
- Location
- Hull, East Yorkshire
I've been telling you lot that Logitech are amazing for many years now, although in Hardware section. Now everyone's getting in on the action
I've never had any Logitech product that stopped working, let alone one still under guarantee. I've got a Logitech mouse here that I've used so much that there's a worn section on the LMB where my finger goes, but it's still working as well as when it was new.
I had the tab key start sticking on my logitech illuminated keyboard which got really annoying after a while when you alt tab a lot! Emailed them on a Saturday, they sent me a brand new replacement which arrived on the following Wednesday. Didn't ask me to do anything with the old one and think its in the loft somewhere as a emergency spare
Great service so glad this got reported to Logitech, great response by them and OCUK to give you free goodies for your actions
Great service so glad this got reported to Logitech, great response by them and OCUK to give you free goodies for your actions
Soldato
- Joined
- 4 Jan 2004
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- 20,802
- Location
- ¯\_(ツ)_/¯
Well done for reporting the scammer, it would be quite funny if Logitech sent him/her an invoice for all the items in their eBay history...
yes