Official Mayhems Support post.

Aurora Galaxy Purple is a little too dark, could do with using a lighter purple fluid, you need quite serious intensity lighting to get the most out of it, but I think it would be better if the purple fluid was lighter.
 
Dyslexia is a problem i do have and we have been slowly going though the pages on my main site. It takes time how ever just because im dyslexic doesn't in any way stop me from producing good reliable products. We dont market our products like others we let the products do the taking and prof of the pudding is the support we give you guys and the effort we put into making our liquids, rads , cases, reservoirs, and many other things we are brining out. All so our sales talk for them self.

If you dont like what we have to offer then you simply do not buy it. And if for any reason you dont think we test stuff then you might what to talk to all the testers we deal with even giving samples for testing to the re-sellers and going out our way to make sure ever thing is as good as we possibly can make it. If you have better ideas we listen to you all though we may not all ways agree.

Now if you dont like the support we offer up that is quite simple as well.... We will stop giving you it.

@jinxpad we do a simple version called Supernova that you can mix your self using any colours you desire. So if you would like a less colour intensive liquid such as light purple you can get Supernova and Purple and mix your own. The pre mixes we make are just that they are pre mixed to popular colours.

@Lunawolfy i dont consider you notes as a cheap dig and this is some thing we are slowly working on. We do not have the funds to pay for Professional web designers and ever thing from the ground up even learning how to build web pages was all done by my self.

@Bubo ever thing is done via electric which is not as cost effective as we would like it to be. There is no profit made when making Ultra Pure H20. To save money we make Ultra Pure our self and then offer it up all so to our resellers and consumers as a alternative. At the moment we can only make a maximum of 180 Ltrs per day. We will be expanding this this system as time progresses and when the requirements are needed.

Mayhems to this day is still a none profit company and we dont expect to see any profit from it for quite a while yet. Both me and my partner do not draw a wage from the company and i personally have not seen a penny from Mayhems for over 2 years now. All the money we do make goes direct back into development. If you fancy working 18 hour days for nothing then you welcome to start up you own company.
 
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Dyslexia is a problem i do have and we have been slowly going though the pages on my main site. It takes time how ever just because im dyslexic doesn't in any way stop me from producing good reliable products. We dont market our products like others we let the products do the taking and prof of the pudding is the support we give you guys and the effort we put into making our liquids, rads , cases, reservoirs, and many other things we are brining out. All so our sales talk for them self.

If you dont like what we have to offer then you simply do not buy it. And if for any reason you dont think we test stuff then you might what to talk to all the testers we deal with even giving samples for testing to the re-sellers and going out our way to make sure ever thing is as good as we possibly can make it. If you have better ideas we listen to you all though we may not all ways agree.

Now if you dont like the support we offer up that is quite simple as well.... We will stop giving you it.

.

I tell you one thing i know about buisness that reply wont do you any favours

so although you offer support it may stop at any time if you get wound up by a customer?

I so want to be buying expencive pc parts from a company with that attitude....
 
Mick im saddened to see OCUK rip this apart!

Mick is one of us! He's spent manny manny hours and his own money to produce that lovely color pumping around you system. The stuff that stop the microobes growing etc!

It's his hobby not his job.

Sad sad sad bunch you lot are for ripping into him
 
On the contrary, it's very much his job. It's not a non-profit organisation, it's an organisation where the profits are put back into the company. If the products won't stand this level of scrutiny, then heaven help them when they actually get properly looked at.
 
how long have you been going for mlwood

i had some of your green dye years ago that was in a glass bottle but it went slightly yellow

so i contacted the guy i got it off on the bay and asked if it was ok to use still and the guy just sent me loads of samples.

don't know if that was you or a re seller but either was that's great support.
 
Ever since Ive been using the Aurora fluid, only about a week now, im sure my pump has got louder. Its the only thing I can hear in my case since the new PSU so its easy to hear it getting louder. There's no air or anything left in the loop.

Its a Laing 18w DDC with an acetal top, had it for a couple of years now and its been in a couple of builds so im not sure if its old age. Either way its about 2ft above my head and wrapped in about 3 layers of sound proof material, theres sound proofing on the side of the case and its loud enough for me to hear it over typing....

I seen its been tested and passed on your testing sheet so im a little lost as to why its getting louder.

What pump did you find was the quietest and best using the Aurora fluid?

Cheers
 
If the density of Aurora is greater than the density of water then the pump will have to work harder and it will make more noise, no?
 
Yes, so it'd be louder from the start right?

As for as I can tell its getting louder with time, if its working harder it could be that its just wearing out but I though the 18w ddc's were a strong pump.
 
If you've had it for a couple of years in a few different builds, it's probably just getting on a bit? Might be worth considering a new pump when you next change your loop?
 
WJA96

This is a support thread. If you have an issue with mayhems advertising, product descriptions or anything else. please contact Mick directly.

I understand that you are trying to point out errors but your posts are coming across very antagonistic.

there is a big difference between pointing out a mistake/asking a serious question and trying to prove a point.

stop it now and take it to private emails with mayhems directly.

I tell you one thing i know about buisness that reply wont do you any favours

so although you offer support it may stop at any time if you get wound up by a customer?

I so want to be buying expencive pc parts from a company with that attitude....

I think the point is Cupra that whilst Mayhems gives official support channels out in the forum of their Wiki pages etc. They are not obliged to give unofficial support via forums. When you see how many enthusiast forums that Mick posts on and provides support over, you would appreciate the scale of the task.

I am not sticking up for him because I sell his products. I am sticking up for him because he is a UK company who provides FREE support across multiple enthusiast forums. I am sticking up for him because I am a computer enthusiast too and I want to see something innovative succeed. otherwise there really is no point watercooling a pc.
 
Ever since Ive been using the Aurora fluid, only about a week now, im sure my pump has got louder. Its the only thing I can hear in my case since the new PSU so its easy to hear it getting louder. There's no air or anything left in the loop.

Sound comes from vibration so something has happened to increase vibration. First thing to check would be the pump mounting has not changed, i.e. becoming looser or making more contact with the case. When you rebuild the loop this is always a possibility.

Another possibility is that the pearl is sticking to the impellor making it go out of balance, or it could be interefing with the impellor support bearing or even increasing wear on the bearing. All of these would tend to increase vibration and thus noise.
 
The pearl should not stick to the impeller, Aurora is thicker than normal water and will cause the pump to work a little harder.

We ran aurora for a long time on several different pumps and no excess ware was seen.

Aurora has been developed so that it easily brakes down if caught between moving parts.

If your pump is old this may have and effect but 2 of the pumps we used (10w DDC and 18W DDC) were over 2/3 years old and did have a slight extra hum to them when we tested them how ever this was put down to age and the abuse they had received with some of the liquids we have been testing.

The only way you can tell though is using a good flow meter in your system and testing the difference between water and Aurora. There are many different type of systems out there and one reading will not move across all the different platforms. So it would have to be done on each individual system.
 
Thanks for the reply Mick.

My temps seem to be stable so ill leave it for now and see how the noise/temps go, ive just spend a fortune upgrading so a new pump will have to wait for a while.

Hopefully it'll stay about the same level it is now and ill get used to it, we'll see!

Cheers
 
If you look around we picked up quite a few spare pumps second hand for around about £15.00 to £20.00 how ever you will take a risk on them. Out of some thing like 6 we bought 2 of them died with in weeks of us having them and we had to replace the PCB on them.

If your pump electronics die though there is a replacement PCB you can retro fit to the DDC 10w and DDC 18w. They are very good and not only fix the pump but all so improve them. I cannot point you to them because they are not sold on OCUK but you can do a google search for them. I think they cost around about £8.00 to £15.00 and 2 versions allso have Leds fitted to them to Mod out you DDC.

Pic's below of the repairs i did to some of the DDC 18w.

dscf8690t.jpg

dscf8689q.jpg

dscf8696z.jpg
 
hi Mick,

I was wondering, is Aurora reusable? Can I easily empty my loop of aurora out and re-use it at a later date if I wanted to?

I'd be draining out into the original bottle.
 
WJA96

This is a support thread. If you have an issue with mayhems advertising, product descriptions or anything else. please contact Mick directly.

I understand that you are trying to point out errors but your posts are coming across very antagonistic.

there is a big difference between pointing out a mistake/asking a serious question and trying to prove a point.

stop it now and take it to private emails with mayhems directly.



I think the point is Cupra that whilst Mayhems gives official support channels out in the forum of their Wiki pages etc. They are not obliged to give unofficial support via forums. When you see how many enthusiast forums that Mick posts on and provides support over, you would appreciate the scale of the task.

I am not sticking up for him because I sell his products. I am sticking up for him because he is a UK company who provides FREE support across multiple enthusiast forums. I am sticking up for him because I am a computer enthusiast too and I want to see something innovative succeed. otherwise there really is no point watercooling a pc.


Well said Richard - I agree this is not the place for bashing - I support what Mick is trying to do, must be one hell of a job.

Mark
 
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hi Mick,

I was wondering, is Aurora reusable? Can I easily empty my loop of aurora out and re-use it at a later date if I wanted to?

I'd be draining out into the original bottle.

Hi there yes you can reuse it as long as its working when taken out.

The liquid will work up to 2 years. By this i mean you can use a coffee filter to filter out the partials and then reuse the base liquid over and over again. We will add this to our site as it is information that will be useful to other users as well.
 
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