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Faulty 7970?

Tried to find an update but couldn't see any new bios versions.

Current BIOS version running 0706 (08162011)

Looks like it must be a software issue. Can't imagine that 2 cards would fail in the same way.
 
Tried to find an update but couldn't see any new bios versions.

Current BIOS version running 0706 (08162011)

Looks like it must be a software issue. Can't imagine that 2 cards would fail in the same way.

Hang on... are your SURE your motherboard is the one I mentioned above (a micro ATX board) as that BIOS is not one I am familiar with? :confused:
 
It's the Micro ATX version.

ASUS Maximus IV GENE-Z Intel Z68 (REV B3) Socket 1155 DDR3 PCI-Express Motherboard

It's not actually my machine, but i'm trying to help them fix it. They checked the BIOS last night. I'll get him to recheck.
 
Hmmm... OK, but it still doesn't look quite right to me, so I would be interested if he could have a quick recheck.

Do you know if he as actually updated the BIOS himself, or is that the version it came with?

Thanks! :)

(Sorry for straying a bit 'off-topic' here, but it is sort of relevant!)
 
Hey peeps (especially Darrensen for taking up the case) - thanks for all this so far. It is my machine - and to fill in a bit more detail: I ordered a Rev B3, but the ASUS AI Suite shows Rev 1.xx (exactly as this) with 0706 BIOS installed - I have updated this to 0902 BIOS as indicated on ASUS site (where 0403 BIOS is also given as an option) for non Gen 3 (Gen 3 indicated 0402 BIOS). Computer runs fine for low-end tasks, only does a shutdown and re-boot when the graphics get any major demand - such as BF3 as soon as it's loaded up the scenery - although it has allowed me to play a couple of times, it is about a 98% rate of fail! 'Scuse any waffle - I am fresh new to this forum - Cheers!
 
Hey peeps

Reboots under load, but runs fine on desktop and whilst using the the low powered onboard GPU? Sounds more like a hardware issue rather than software, especially seeing as you seem to have done the basics - ie updating BIOS, drivers etc.

To the OP, Have you run a high end GPU on that PSU before? have you got access to another PSU? that would be the first thing I'd try.
 
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Reboots under load, but runs fine on desktop and whilst using the the low powered onboard GPU? Sounds more like a hardware issue rather than software, especially seeing as you seem to have done the basics - ie updating BIOS, drivers etc.

To the OP, Have you run a high end GPU on that PSU before? have you got access to another PSU? that would be the first thing I'd try.

Agreed. PSU fails when the GPU clocks are ramped up.
 
Great, thanks chaps - the PSU and GPU are both brand new - PSU is Antec 750W "High Current Pro," which had good reviews - you guys might know different?

Darrensen has lent me a working PSU - only 450W but I will connect just the minimum
 
Hey peeps (especially Darrensen for taking up the case) - thanks for all this so far. It is my machine - and to fill in a bit more detail: I ordered a Rev B3, but the ASUS AI Suite shows Rev 1.xx (exactly as this) with 0706 BIOS installed - I have updated this to 0902 BIOS as indicated on ASUS site (where 0403 BIOS is also given as an option) for non Gen 3 (Gen 3 indicated 0402 BIOS).

Hi Slugwash, & welcome to the Forum! :)

Thanks for clarifying the exact model of your motherboard... that all makes sense to me now!

I think one of the few 'advantages' of the GEN3 models is that they have a 'built in' USB 3.0 connector on the board... which is probably not of too much interest to you anyway!

Hope you get your other problems sorted out OK!
 
Great, thanks chaps - the PSU and GPU are both brand new - PSU is Antec 750W "High Current Pro," which had good reviews - you guys might know different?

Darrensen has lent me a working PSU - only 450W but I will connect just the minimum

Whilst the PSU may be new, and have good reviews that wouldn't matter one jot if it's a faulty unit. Hopefully the 450W one you've borrowed is a quality PSU as you'll have to load up the video card to see if it still reboots.
 
Did you try removing any overclock on other parts?

If you where GPU bottlenecked before the upgrade, then after it the CPU would be put under more stress in 3D applications and the overclock might not be stable any more.
 
I think one of the few 'advantages' of the GEN3 models is that they have a 'built in' USB 3.0 connector on the board... which is probably not of too much interest to you anyway!

I don't think they do.

Native USB 3.0 for S1155 won't come until the new chipsets are released for Ivy Bridge.

Current Gen3 boards still use an add on USB 3.0 controller and will continue to do so even if you install an Ivy Bridge CPU into them.
 
Take the motherboard out and check for brass or black mounting posts in the wrong place. Common error. This can cause a short.

Check the CPU cooler is mounted properly and that any rubber grommets or washers or rubber pads are in the correct position. I watched a guy kill three motherboards before realising he had not put the rubber X pad in the back plate of his Noctua cooler.

Take the CPU out of the socket and check for bent pins in the motherboard. Again, two pins touching will short and cause memory related issues (incorrect size being reported) and reboots. Failure to check this could end up in burnt shiny areas of the CPU contacts and ruin the CPU.

Those are the most common user errors I can think of. Not being rude or anything but PC problems?

5% software.
2% hardware.
93% user error.
 
Thanks for your posts guys.

The machine functions fine when using the onboard mobo video port. So it has to be related to power issues with the GPU.
 
Thanks for all, good people - it WAS the PSU - a brand new Antec 750W "High Current Pro" which will have to go back for replacement. I supposed it would be the least likely part to be faulty - some of you guys put me right on that one.

Swapped it for an old, working Corsair HX 450W and that does the ticket for now . . .

BTW - I did find a new version of AMD Catalyst, released on the 16th Feb as "pre-certified" and installs as version 12.3 (previous posts here mention 12.1 and 12.2) - but as it happened, this turned out not to be related to my problem.

Thanks once again to all who took an interest and made this a better experience than it might have been without your help.
 
Take the motherboard out and check for brass or black mounting posts in the wrong place. Common error. This can cause a short.

Check the CPU cooler is mounted properly and that any rubber grommets or washers or rubber pads are in the correct position. I watched a guy kill three motherboards before realising he had not put the rubber X pad in the back plate of his Noctua cooler.

Take the CPU out of the socket and check for bent pins in the motherboard. Again, two pins touching will short and cause memory related issues (incorrect size being reported) and reboots. Failure to check this could end up in burnt shiny areas of the CPU contacts and ruin the CPU.

Those are the most common user errors I can think of. Not being rude or anything but PC problems?

5% software.
2% hardware.
93% user error.

Not being rude or anything, but did you actually read the thread, or decide to just come up with some waffle for the hell of it? On another off topic point, do you think you could come across any more condescending in your posts? or do you get some sort of buzz when people take an instant dislike to you?

Thanks for all, good people - it WAS the PSU - a brand new Antec 750W "High Current Pro" which will have to go back for replacement. I supposed it would be the least likely part to be faulty - some of you guys put me right on that one.

You'd be surprised, PSUs come a close second place to hard drives for components that I change on almost a daily basis (I work as an IT field engineer). To be fair the symptoms you were experiencing instantly shouted out PSU to me as soon as you stated it worked fine with the onboard video, but rebooted when any sort of load was put on the PSU with the 7970 installed.

Thanks once again to all who took an interest and made this a better experience than it might have been without your help.

You're welcome, hopefully you'll be up and running with a new PSU soon. :)
 
@coupe69 I have noticed he talks out of his a** in almost every post of his that i happen to stumble across, so yeah your observation was indeed correct :)

Oh and im not being 'rude' or anything!
 
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