Help - bought a bad car.
- Thread starter Eddie
- Start date
The ford report makes no mention of the engine/gearbox botch up - did they refuse to comment as they couldn't identify the specific engine? Even without knowing the exact engine variant they should be able to either identify what the box did come from or if the box has had its part number removed too
OP, you need to make sure you word it right with the original garage.
Unless they told you in person, that report does not say that they can't identify what engine it is. It simply says there's no engine number on it.
The corroded brake pipes are an issue.
Unless they told you in person, that report does not say that they can't identify what engine it is. It simply says there's no engine number on it.
The corroded brake pipes are an issue.
'simply'.. a missing engine number is an issue itself!
I wouldn't go all guns blazing to the original garage though - they've probably bought the car in like this. (Yes they should've checked these things, but it doesn't mean that they were trying to scam you or anything).
A> It should be on the engine as well
B> It should, yes. But if the engine has no number on it then it's not likely to have been updated on the V5 is it!
Right, I'm just talking it through with my gf in the hope that we've got this right, and it reduces my blood pressure. The Ford guy said that there is 2 places the engine number could be, one is near the gearbox, which isn't there, and the other is at a place that they cannot check without removing parts. So I reckon this'll be what they are meaning in not being able to identify the engine, same as our local mechanic.
So really, now that this is (hopefully) starting to sink in, we're no further forward other than confirming that the car has numerous things needing fixed.
So, I guess the next step is to actually take it back to the dealers and see what he says, would you agree? No work has been carried out on the car, and only visual inspections have been made, so I think we're alright to tell him about taking the car to Ford for a third opinion.
I realise I was a tad premature with my 'There's no engine number!!!' line
D) but you have to remember that I know absolutely bugger all about cars and it's hard to keep track of what's going on, and I'm actually doing all this whilst feeling sick as a dog and haveing a face like the Elephant man! I apologise if this seems as though I'm trying to mislead or anything but I'm trying to get this sorted out in my own mind whilst trying to remain calm at the same time.
So really, now that this is (hopefully) starting to sink in, we're no further forward other than confirming that the car has numerous things needing fixed.
So, I guess the next step is to actually take it back to the dealers and see what he says, would you agree? No work has been carried out on the car, and only visual inspections have been made, so I think we're alright to tell him about taking the car to Ford for a third opinion.
I realise I was a tad premature with my 'There's no engine number!!!' line
D) but you have to remember that I know absolutely bugger all about cars and it's hard to keep track of what's going on, and I'm actually doing all this whilst feeling sick as a dog and haveing a face like the Elephant man! I apologise if this seems as though I'm trying to mislead or anything but I'm trying to get this sorted out in my own mind whilst trying to remain calm at the same time.![[TW]Fox](/data/man-of-honor/2009.png){kind=avatar}
What about the gearbox, and the chipped out bits?
Take it back to the dealers. Tell them you want to see the engine number, and so they're going to have to remove parts to get at it. Insist on this being done whilst you are present.
Compare that number to that on the V5.
Go from there?
Take it back to the dealers. Tell them you want to see the engine number, and so they're going to have to remove parts to get at it. Insist on this being done whilst you are present.
Compare that number to that on the V5.
Go from there?
Wow. Even ignoring the service which has supposedly been done, Ford have identified ~£700 worth of work needing doing to that! Ok, so that's main dealer prices and they've possibly been a bit picky, but I still wouldn't be happy with that on a car which was bought in a "roadworthy" condition a week previously!
I know this may be a whole hell of a lot easier for me to say than you to do ...but calm down, you will get to the bottom of this and if the car does indeed have a hooky engine and or gearbox ..then you are well within your rights to reject the car and demand a refund.
It isn't an arcane science, it is in fact fairly easy for Ford to check it out properly, having said that, to do it 'properly' would require them to do more than just a visual inspection I imagine.
Stop panicking so much though, it won't solve anything, you will come out of this either with the car you wanted ...or with your money back, one way or another. The law does protect you when using a dealers.
It sounds from what you said about Ford, that you pretty much got the 'computer says no/yes' techie, rather than a proper mechanic (aren't they all these days though!) ...you need to clarify things with Ford, becasue all they have really said so far is that they can't read the engine number.
It isn't an arcane science, it is in fact fairly easy for Ford to check it out properly, having said that, to do it 'properly' would require them to do more than just a visual inspection I imagine.
Stop panicking so much though, it won't solve anything, you will come out of this either with the car you wanted ...or with your money back, one way or another. The law does protect you when using a dealers.
It sounds from what you said about Ford, that you pretty much got the 'computer says no/yes' techie, rather than a proper mechanic (aren't they all these days though!) ...you need to clarify things with Ford, becasue all they have really said so far is that they can't read the engine number.
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We don't actually have the V5 through the post yet.
[TW]Fox;21696887 said:
The Ford guy definitely said that the gear box and engine were mismatched and had been forced together, he also said that bit about the 'plastic housing' at the same time and then hand-wrote that bit on the results.
I would have definitely liked the results to say that the engine and gearbox have been forced together, rather than it just being verbal. I don't understand why it wouldn't be on the results though.
So call them up, and ask them. You've paid them to check the car over.. so the paperwork you've got back should include this information?
Yes, you are right, I need to take a step back from this for an hour or two.
Yeah, we'll give them a ring in the morning. But saying that, I don't know what it proves either way, I mean, we already know the gearbox has been forced onto the engine as per the photo's.
I dread to think what might be lying in wait for us when we can get an independent mechanic to take bits off to make a more thorough inspection.
I disagree. Provided the gearbox engine were legitimately aquired and currently function correctly there is nothing wrong with them that would allow a refund under SOGA, surely?
I would agree with that, if I knew that to be the case, but clearly something isn't right here, I find it unlikely that this situation would even have arisen had it all been done by the book. The chap needs to see the V5 really and see what it says on there.
From what I have read here though, something doesn't smell right with this. It may very well all be perfectly legitimate, maybe the job just wasn't done as tidily as it should have been is all, it may very well be that the bent wheel is the only real problem here, I guess we will find out soon enough.
From what I have read here though, something doesn't smell right with this. It may very well all be perfectly legitimate, maybe the job just wasn't done as tidily as it should have been is all, it may very well be that the bent wheel is the only real problem here, I guess we will find out soon enough.
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[TW]Fox;21697082 said:
The question then goes to where are the documentation that showed where and when this was done?
Surely you don't do something like this, legitimately, and then not keep records of it.