***The Official Samsung Galaxy S III Thread***

Damn was hoping to get a blue s3 this week also the 64Gb micro sd card I had preordered has had it's release date put back to the 12th June second time it's changed. :(
 
If the likes of CPW are making calls there is no chance we will have the blue by wednesday,

If you do get one you've effectively got a defective unit as Samsung wont have made the decision to recall lightly due to the backlash.

If it was a simple problem with the back cover it would surely be easier to just send them out afterwards so there must be more to it

Absolute scaremongering TBH :rolleyes:

Nowhere does it say that the problem is with all blue covers. It is stated that it is a problem with a BATCH or blue covers. This coud be down to a number of issues such as a production machine developing a fault that was not picked up resulting in a substandard BATCH of covers. All the other covers could be fine:

The effect won’t be felt in every market though as reports from UK retailers confirm that they are well stocked in both white and blue versions of the S3, but it’s unclear if the same can be said for elsewhere.

http://recombu.com/news/samsung-galaxy-s3-blue-delayed_M17824.html
 
Absolute scaremongering TBH :rolleyes:

Nowhere does it say that the problem is with all blue covers. It is stated that it is a problem with a BATCH or blue covers. This coud be down to a number of issues such as a production machine developing a fault that was not picked up resulting in a substandard BATCH of covers. All the other covers could be fine:



http://recombu.com/news/samsung-galaxy-s3-blue-delayed_M17824.html

600,000 back covers for the blue version!

When CPW phoned me they always reported that amount.
 
And why not just send out a new cover if its that minor

Because that results in poor customer satisfaction and experience. Sure, people are annoyed about a delay but they would be just as annoyed with a faulty cover.

Perhaps they are trying to avoid the same outrage that the iPhone had with it's Death Grip?
 
I just rang mobiles.co.uk to ask them when I can expect delivery of the S3 which I preordered, and they said it's been posted out and should be with you tomorrow. No despatch email or nothing, but it should be here tomorrow!? Guess I'll find out tomorrow how reliable they are...

Can I ask, in your online account with mobiles.co.uk what does the status show?.

Is it:

Order Submitted - Complete
Thank you for submitting your order, this is now received and we will process this shortly.

Details Checked - Pending
We are now in the process of performing a credit check (for contract agreements only), locating stock and processing payments, if applicable.

I ordered my phone ten days ago and I am curious whether or not I am in the same boat or not.

Chris
 
Can I ask, in your online account with mobiles.co.uk what does the status show?.

Is it:

Order Submitted - Complete
Thank you for submitting your order, this is now received and we will process this shortly.

Details Checked - Pending
We are now in the process of performing a credit check (for contract agreements only), locating stock and processing payments, if applicable.

I ordered my phone ten days ago and I am curious whether or not I am in the same boat or not.

Chris

Hi mate, it says:

Order Submitted - Complete
Thank you for submitting your order, this is now received and we will process this shortly.

Details Checked - Complete
We are now in the process of performing a credit check (for contract agreements only), locating stock and processing payments, if applicable.

Order Shipped - Complete
Your order has now been shipped. You can track this in the Delivery Details section below.


Did you order the blue or white one?
 
http://www.expansys.com/contact-us/

EXPANSYS UK Limited
Network House
Globe Park
Marlow
Buckinghamshire
SL7 1EY
UK

Pretty sure its not in the UK now.. Unless work have lied to me :eek: Working for Single time on Bank Holiday? :mad:

The bank Holiday for 28th May was swapped to next week for the Jubilee

So not sure where the call centre is ... the Business line was defo UK by his accent lol
 
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