Soldato
- Joined
- 24 Apr 2007
- Posts
- 7,567
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- Southport
How bad is your IT department?
- Thread starter gillywibble
- Start date
Associate
- Joined
- 6 Nov 2002
- Posts
- 1,221
Although most remote connectivity solutions do allow you to pass Winkey + E through to the remote desktop
Yep, I use it via RDC all the time.
As for the OP it doesn't sound all that stupid to me compared to other things, it could be that they figured that was easier than trying to get someone to send them a screenshot or whatever (if it's a mainframe system potentially it could be being accessed by a dumb terminal or something I guess), it would also give them the opportunity to ask questions in person.
Our IT department can be frustrating at times (and I'm sure they could say the same about most other departments) but is generally OK; they do sometimes do the old classic of emailing rather than phoning people to tell them their domain account is locked.... when they can't access their email without first authenticating on the domain. I think overall the level of technical competancy is pretty reasonable.
As for the OP it doesn't sound all that stupid to me compared to other things, it could be that they figured that was easier than trying to get someone to send them a screenshot or whatever (if it's a mainframe system potentially it could be being accessed by a dumb terminal or something I guess), it would also give them the opportunity to ask questions in person.
Our IT department can be frustrating at times (and I'm sure they could say the same about most other departments) but is generally OK; they do sometimes do the old classic of emailing rather than phoning people to tell them their domain account is locked.... when they can't access their email without first authenticating on the domain. I think overall the level of technical competancy is pretty reasonable.
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Soldato
- Joined
- 18 Oct 2002
- Posts
- 8,338
- Location
- The Land of Roundabouts
Our IT dept are god like.
ie only one person and said person being me!
Can i presume you only deal with user/server issues? As to me that screams like your woefully understaffed if your look after the entire infastructure, projects and planning etc as well.
Right click on the start button and select file explorer
far easier than fubmling with sending the windows key!
ie only one person and said person being me!
Can i presume you only deal with user/server issues? As to me that screams like your woefully understaffed if your look after the entire infastructure, projects and planning etc as well.
Although most remote connectivity solutions do allow you to pass Winkey + E through to the remote desktop
Right click on the start button and select file explorer
far easier than fubmling with sending the windows key!
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That's madness then! I wouldn't say that's the best discount to be honest. I pay the same when I order anything between 1 - 22 at a time.
Caporegime
- Joined
- 7 Apr 2008
- Posts
- 26,113
- Location
- Lorville - Hurston
Our IT department recently enquired how we ran a particular process, uploading files to the mainframe which they didn't know how to do.
They didn't quite understand the explanation so sent someone over with a camera to take a picture of the computer screen
Can anyone top that for stupidity?
i would be careful posting as any half brained IT co worker can track your posts
dont get me started..
in terms of IT although I am the only one in the office, teh main HQ are in another country where the techies work. I am a web developer in london office.
Our internet is routed through the other country so is very slow, we are not allowed to install any software ourselves, someone else "logs" into our computer and do it for us. when i joined, i asked for a WAMP and they said NO.. after a month got access to a crucial thing..
it is a joke..
in terms of IT although I am the only one in the office, teh main HQ are in another country where the techies work. I am a web developer in london office.
Our internet is routed through the other country so is very slow, we are not allowed to install any software ourselves, someone else "logs" into our computer and do it for us. when i joined, i asked for a WAMP and they said NO.. after a month got access to a crucial thing..
it is a joke..
Soldato
- Joined
- 19 Feb 2012
- Posts
- 4,409
company i work for only have internet on a few select computers.
despite being a multi national company they dont like computers
despite being a multi national company they dont like computers
Soldato
- Joined
- 30 Dec 2004
- Posts
- 4,681
- Location
- Bromley, Kent
Based in Reading?
Edit - just seen your age, probably not unless it's a massive co-incidence
- GP