Virgin Media New Traffic Management

[tlrBeta]

Phone call received as expected

Very hard conversation on STM and unwilling to really conceed on significant changes. He sort of eventually agreed it could be taken as significant.

But what he did highlight was an area fault which has existed since October and will at least be June until fix (over utilisation in Sandwell) As such, I will be able to cancel on that as I am not getting services paid for.

Awaiting a further call from disconnects team...lets cross my fingers

 

[Venares]

Absolute joke on the upload limit - good bye Streaming....

90% reduction on the cap - why do they think I pay for a 100mb line?

**edit** BT infinity might be available in my area now so all will be good

Same here.
The upload cap is utterly disgracfull.

Their goes the neighborhood if you do any kind of streaming
I suspect many people will now be looking to jump ship to BT FTTC.

 

[horrorxpunk]

Phone call received as expected

Very hard conversation on STM and unwilling to really conceed on significant changes. He sort of eventually agreed it could be taken as significant.

But what he did highlight was an area fault which has existed since October and will at least be June until fix (over utilisation in Sandwell) As such, I will be able to cancel on that as I am not getting services paid for.

Awaiting a further call from disconnects team...lets cross my fingers

over utilisation same in my area I have been constantly raising faults with them, it will never get fixed they are far too oversubscribed in my area they are 1500 oversubscribed on a network with support for 1500 people, so that's 3000. I think it's the over utilisation which is the cause of the new traffic management but it's a poor excuse for them because their network can't handle it. I am looking at moving to Origin they are offering me upto 100 mbps with telephone line for around £50 and there is no traffic management if anyone has any advice on leaving virgin though I would be grateful, I guess I can leave on the same grounds... the speed is usually around 10mbps on a Sunday ¬_¬

 

[gareth170]

looking good so far. maybe due to the new STM. time will tell.

 

[Kelah]

Could someone work out the maximum amount you can download and upload over 24h on both the new and old traffic management systems.

 

[atpbx]

I don't understand the problem here.

The service is still unlimited, I can still leave my rig downloading all.day and the lowest speed I will see is 72meg.

Considering that is still ten times faster than any other available service in my area nearly, that's not such a bad deal.
(It's also the same price)

 

[NZB]

I don't understand the problem here.

The service is still unlimited, I can still leave my rig downloading all.day and the lowest speed I will see is 72meg.

Considering that is still ten times faster than any other available service in my area nearly, that's not such a bad deal.
(It's also the same price)

On the download for people on 120mb it's more the principal, pay for 120mb but get 72mb with 120mb short bursts. The upload restrictions however... 1.5GB uploaded before being reduced from 1.4MB/s to 600KB/s then a further 500mb and you get reduced to 375KB/s in this day and age is atrocious.

FTTC is reaching more and more areas, VM's 120mb certainly doesn't look like a good deal in comparison. The new STM has effectively made it the same download speed as FTTC except being able to burst a bit faster for 10 minutes here and there, on the upload FTTC blows virgin out of the water. FTTC always has been better on the upload but VM just crippled what was an already sub par upload speed in the first place.

 

[MagicUK]

i think people have more issues with the upload speed reductions, reduce from 12mb to 6mb fine but not 3.5mb after such a small amount.

On the download for people on 120mb it's more the principal, pay for 120mb but get 72mb with 120mb short bursts. The upload restrictions however... 1.5GB uploaded before being reduced from 1.4MB/s to 600KB/s then a further 500mb and you get reduced to 375KB/s in this day and age is atrocious.

FTTC is reaching more and more areas, VM's 120mb certainly doesn't look like a good deal in comparison. The new STM has effectively made it the same download speed as FTTC except being able to burst a bit faster for 10 minutes here and there, on the upload FTTC blows virgin out of the water. FTTC always has been better on the upload but VM just crippled what was an already sub par upload speed in the first place.

 

[gareth170]

I don't understand the problem here.

The service is still unlimited, I can still leave my rig downloading all.day and the lowest speed I will see is 72meg.

Considering that is still ten times faster than any other available service in my area nearly, that's not such a bad deal.
(It's also the same price)

I agree tbh...

yeah maybe the upload should be set at a higher threshold but i'm guessing VM will relook at it

 

[horrorxpunk]

If you look at my speedtests I was actually getting restricted to 50 meg still

 

[gareth170]

If you look at my speedtests I was actually getting restricted to 50 meg still

your area may not have been updated yet to the new STM

 

[horrorxpunk]

your area may not have been updated yet to the new STM

Guess I should have to see how it goes when the new STM kicks in then hopefully it won't be too bad. Should be alright when I am upgraded to 120mbps in July le sigh.

 

[Venares]

Guess I should have to see how it goes when the new STM kicks in then hopefully it won't be too bad. Should be alright when I am upgraded to 120mbps in July le sigh.

December for me mate

 

[NZB]

I wouldn't count on the checker for your upgrade, mine said September but got it a few weeks ago. Seems to happen to a lot of people.

 

[kitkat9933]

Pretty much moaned, politely.

I went through the contract, clearly says "significant changes" are allowed to result in cancellation without a fee. Once I started going down that route they seemed very quick to offer 10mb.

If you do go down that route, significant isn't defined in there contract which means its open to how I see it. I saw this as significant changes and built most of my convo from that.

Yet to get the 10mb, will give it until the end of tomorrow or it will be another call

Do you know where in the contract it states this part about a "significant change"?

 

[Steve.m]

Do you know where in the contract it states this part about a "significant change"?

Section "H"

However, you will have the right to cancel the affected services or end this agreement if the changes are significant, as described in paragraph J6.

See J6 as mentioned.

Terms and Conditions:- http://store.virginmedia.com/the-le...for-national-services/national-broadband.html

 

[atpbx]

On the download for people on 120mb it's more the principal, pay for 120mb but get 72mb with 120mb short bursts. The upload restrictions however... 1.5GB uploaded before being reduced from 1.4MB/s to 600KB/s then a further 500mb and you get reduced to 375KB/s in this day and age is atrocious.

FTTC is reaching more and more areas, VM's 120mb certainly doesn't look like a good deal in comparison. The new STM has effectively made it the same download speed as FTTC except being able to burst a bit faster for 10 minutes here and there, on the upload FTTC blows virgin out of the water. FTTC always has been better on the upload but VM just crippled what was an already sub par upload speed in the first place.

Unavailable in my area, if I don't use virgin I have to go back in time to internet speeds circa 2002.

 

[horrorxpunk]

There will be companies in your area who are able to provide a dedicated connection just for yourself at a reasonable price as an alternative.

 

[antijoke]

Good old virgin. So glad I ditched them for infinity.

4.5gb download can be achieved in minutes on 100mb.

 

[londonbairn]

This new traffic management is bizarre. Last night it dropped me to 1mb/s for 5 minutes, then shoots back up to full speed then back down to 5mb/s